William Hays
Foster,Rhode Island
Summary
Confident Massage Therapist with knack for client relationship building and customer service. Experience in one-on-one communication with professionalism, consistency and humility. Always seeking accommodating solutions for my clientele.
Overview
10
10
years of professional experience
Work History
Massage Therapist
Bodyworks Massage and Wellness
538 Providence Road, Brooklyn, CT 06234
10.2022 - Current
- Provided safe and effective massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client profiles for records
- Developed and maintained positive relationships with clients through professional communication and follow-up to build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Massage Therapist
Massage Envy
618 George Washington Hwy, Lincoln RI 02865
06.2014 - 10.2022
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Maintained client treatment records and designed long-term care programs for return customers.
- Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
Education
High School Diploma -
Ponaganset High School
North Scituate, RIMassage Therapist Diploma - Massage Therapy
Bancroft School of Massage Therapy
Worcester, MA10.2014
Skills
- Deep Tissue Massage
- Swedish Massage
- Professionalism and Ethics
- Social skills
- Customer Service
- Customer Needs Assessment
Mutli-Musician
Guitar, Drums, Bass, Piano, Harmonica
Singing and Songwriting
Timeline
Massage Therapist
Bodyworks Massage and Wellness
10.2022 - Current
Massage Therapist
Massage Envy
06.2014 - 10.2022
High School Diploma -
Ponaganset High School
Massage Therapist Diploma - Massage Therapy
Bancroft School of Massage Therapy