William Hays
Foster,Rhode Island
Summary
Confident Massage Therapist with knack for client relationship building and customer service. Experience in one-on-one communication with professionalism, consistency and humility. Always seeking accommodating solutions for my clientele.
Overview
10
10
years of professional experience
Work History
Massage Therapist
Bodyworks Massage and Wellness
10.2022 - Current
- Provided safe and effective massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client profiles for records
- Developed and maintained positive relationships with clients through professional communication and follow-up to build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Massage Therapist
Massage Envy
06.2014 - 10.2022
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Maintained client treatment records and designed long-term care programs for return customers.
- Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
Education
High School Diploma -
Ponaganset High School
North Scituate, RIMassage Therapist Diploma - Massage Therapy
Bancroft School of Massage Therapy
Worcester, MA10.2014
Skills
- Deep Tissue Massage
- Swedish Massage
- Professionalism and Ethics
- Social skills
- Customer Service
- Customer Needs Assessment
Mutli-Musician
Guitar, Drums, Bass, Piano, Harmonica
Singing and Songwriting
Timeline
Massage Therapist
Bodyworks Massage and Wellness
10.2022 - Current
Massage Therapist
Massage Envy
06.2014 - 10.2022
High School Diploma -
Ponaganset High School
Massage Therapist Diploma - Massage Therapy
Bancroft School of Massage Therapy
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