William Heck

Opened 2 new locations and developed Manufactured Housing model centers across Oklahoma and Texas.
Hired, trained, and developed personnel for all roles, including salespeople and managers.
Sourced and vetted contractors for diverse construction projects.
Created a new pay program and designed commission sheets integrated with bonus structures.
Implemented strategies to eliminate aged inventory effectively.

• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Identified opportunities to improve business process flows and productivity.
• Increased company growth through collaboration with sales and marketing departments.
• Established and maintained strong relationships with customers, vendors and strategic partners.

• Directed team of general managers across Texas and Oklahoma, fostering communication and collaboration for business success.
• Recruited essential sales personnel to build a strong talent pipeline.
• Managed financial performance through budget setting, expense monitoring, and improvement identification.
• Boosted regional sales by developing and executing strategic sales plans.
• Elevated customer experience and satisfaction within the region by implementing best practices.

Transformed an average sales center into one of company’s top-performing model centers.

Hired and developed key personnel, establishing a high-functioning team.

Oversaw construction projects for multiple customers, ensuring timely completion.

Expertly managed various lending processes, addressing conditions and obstacles.

Created and presented daily sales meetings to drive team engagement.

Set store budget, pricing, and margins to maximize profitability.

Established achievable goals and projections for corporate reporting.

• Managed daily business operations to ensure efficient task completion by team members.
• Cultivated strong client relationships, leading to repeat business and referrals.
• Enhanced customer satisfaction through implementation of streamlined business processes.
• Recognized as top performer in state for excellence in manufactured housing sales center management.
• Served as board member for manufactured housing association of Oklahoma for seven years.
• Acted as state representative for Oklahoma with manufactured housing institute MHI for three years.