William Hedge
Palmer,AK
Summary
Persuasive, self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, educating clients, implementing pricing strategies, territory development and revealing customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Internet Sales Specialist
Kendall Ford of Wasilla
Wasilla , AK
07.2023 - Current
- Assisted customers in selecting the vehicle that best suited their needs and budget.
- Attended monthly meetings with managers to discuss upcoming promotions or initiatives.
- Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
- Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.
- Greeted customers in a friendly and professional manner.
- Facilitated efficient communication between sales team members and management personnel.
- Answered customer inquiries regarding product availability, delivery times, pricing.
- Assisted with training new staff members on sales techniques, policies, procedures, and products.
- Created effective marketing strategies to promote new models or used cars inventory specials.
- Advised clients on financing options available and facilitated purchase paperwork processing.
- Handled trade-ins by appraising value of existing vehicle and negotiating terms of exchange.
- Provided detailed information about vehicles, including features, benefits, and warranties.
- Resolved customer complaints promptly and professionally while upholding dealership policies.
Sales Consultant
Kendall Ford of Wasilla
Wasilla , AK
04.2022 - 07.2023
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Demonstrated vehicles to customers answering questions and redirecting objections to close deals.
- Worked with fellow sales team members to achieve group targets.
- Implemented needs assessment mechanisms to identify demand for products and services.
- Identified, coordinated and participated in client relationship-building activities and meetings.
Sales Consultant
Kendall Ford of Wasilla
Wasilla, Alaska
09.2020 - 08.2021
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Demonstrated vehicles to customers answering questions and redirecting objections to close deals.
- Worked with fellow sales team members to achieve group targets.
- Implemented needs assessment mechanisms to identify demand for products and services.
- Identified, coordinated and participated in client relationship-building activities and meetings.
Sales Consultant
Alaska Sales & Service
Palmer, AK
10.2019 - 10.2020
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Provided advice to customers regarding suitable product selection.
- Listened to customers to understand their needs and referred to optimal services.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained list of prospects for future marketing efforts.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Generated leads from cold-calling prospective clients.
- Negotiated deals and handled complaints or objections.
Education
High School Diploma -
K-12 Online Schooling
USASkills
- Money handling
- Safety understanding
- Equipment operation
- Quality assurance
- Sales negotiation skills
- Superior communication skills
- Cheerful and energetic
- Strong communication skills
- Dependable and reliable
- Effective team player
- Personnel training and development
- Organized
- Excellent multi-tasker
- Sales professional
- Troubleshooting skills
- Multi-line telephone skills
- Recordkeeping and bookkeeping
- Tech-savvy
- Detail-oriented
Education and Training
other
Timeline
Internet Sales Specialist
Kendall Ford of Wasilla
07.2023 - Current
Sales Consultant
Kendall Ford of Wasilla
04.2022 - 07.2023
Sales Consultant
Kendall Ford of Wasilla
09.2020 - 08.2021
Sales Consultant
Alaska Sales & Service
10.2019 - 10.2020
High School Diploma -
K-12 Online Schooling