Overview
Work History
Work Availability
Work Preference
Software
Languages
Timeline
CustomerServiceRepresentative

William Helton

Swanton,MD

Overview

34
34
years of professional experience

Work History

Communications & Signals Manager

CSX Transportation
Cumberland, MD
01.2020 - Current
  • This position was created in 2020 when the Northeast Region had each Manager take control of each of their respective signal and communications employees within their respective subdivisions
  • This allows the Manager to effectively control all aspects of their operations by having all associated employees under singular supervision & project management to streamline operations

Communications Manager

CSX Transportation
Cumberland, MD
01.2017 - 01.2020
  • I became a Communications Manager in 2017
  • These responsibilities dealt with critical systems for PTC implementation & daily operations of several yards on the Northeast Region, Central Zone
  • This job is very project driven & required daily over watch of goals, deadlines, and asset management and stock in the field

Signal Manager II

CSX Transportation
Cumberland, MD
01.2014 - 01.2017
  • Responsible for all aspects of safety, within my area of responsibility
  • I direct the proper planning, budgeting and implementation of computer resources for automatic hump yard operations
  • Directs Electronic Specialists and Signalmen in their duties to ensure the safe and efficient operation of the automatic classification of freight cars
  • Primary Activities and Responsibilities:
  • Manage for constant improvement in the safety of all signal personnel and equipment
  • Conducts safety, Federal Railroad Administration (FRA), and operating rules classes
  • Coach, teach, and train employees
  • Perform safety observations and tests on rules compliance
  • Manage/schedule all signal manpower and equipment
  • Ensure mainline territory is compliant with all Federal, State and Local regulations, as well as CSX Signal Rules and Instructions
  • Review computer based records
  • Develop/present technical training programs to further educate local work force
  • Ensures non-compliant CSX assets are corrected by appropriate remedial action
  • Approves and handles all material needs for area of responsibility

Signal Manager I

CSX Transportation
Washington, DC
01.2012 - 01.2014
  • Manage all aspects of safety on assigned division
  • Direct the proper planning, budgeting, and implementation of all signal operation activities
  • Direct signal employees in their duties to ensure the safe and efficient operation of all signaling equipment
  • Manage for constant improvement in safety of all signal personnel and equipment
  • Conduct safety, Federal Railroad Administration (FRA), and operating rules classes
  • Coach, teach, and train employees
  • Perform safety observations and tests on rules compliance
  • Manage/schedule all signal manpower and equipment
  • Develop/present technical training programs to further educate local workforce
  • Ensure non-compliant CSX assets are corrected by appropriate remedial action
  • Ensure all signaled territory is compliant with all Federal, State, and local regulations, as well as CSX Signal Rules and Instructions
  • Review computer based records
  • Approve and handle all material needs for area of responsibility

Supervisor

Ansco & Associates, LLC.
Greensboro, NC
01.2005 - 01.2012
  • Directed fiber and copper cable splicing through aerial, underground, and direct burial projects
  • Tested newly completed cable runs to ensure splicing loss compliance
  • Managed 29 construction crews through multiple cities, multiple large-scale projects
  • Hiring, firing, disciplining, & evaluating work performance for pay increases, retention & promotions
  • Responsible for the safety & training of my crews
  • Met production goals set for my crews and maintained job costs under budget
  • Under my direction employees worked safer and increased production rates by 12%
  • Involved on a daily basis with customer satisfaction, public relations, production & cost control
  • While in this position, AT&T tasked my team with turning up 90 sites in 90 days to meet their new U-verse cabinet installation goals in the Greensboro/Burlington/Reidsville area
  • We met and exceeded those goals by installing 137 sites in the allotted time
  • I have extensive knowledge in practices and regulations as well as practical know-how to get the job complete with the right results to the public and the customer
  • I have run multiple Master Contract areas in seven different large cities at the same time while maintaining the level of quality and consistency needed by the Customer and the company
  • I was tasked with implementing the fiber to the cell site upgrades that are being done in my areas
  • This involved coordinating with multiple governing authorities along with Aerial, Underground, and buried plants all being added on these jobs

General Manager

American Broadband Technologies
Greensboro, NC
01.2003 - 01.2004
  • Supervised the day to day operations from executive level down to the individual installer level to ensure multiple levels of competence in splicing and installation of fiber and copper cabling on main lines and customer premise wiring
  • Tracked and recorded accounts, acquired materials for the installers, kept the CPE inventory, as well as inventory ordering and pick up
  • Scheduled crews, filled in by providing support as CATV installer, done all hiring and firing as needed by the company
  • Handled customer issues and all billing
  • Completed projects ahead of schedule and under budget while handling simultaneous projects and meeting deadlines effectively with available resources and manpower

Project Manager

Premise Networks
Graham, NC
01.2002
  • Managed operations installing underground cable and conduit system upgrades to the existing plant at Ft
  • Lee Army Base in Virginia
  • Also handled materials management along with coordination with Sprint and the Bureau of the Army
  • Prioritized, delegated and controlled administrative workflow to manage projects in MS Project
  • Calculated manpower requirements and resource allocations for the project's duration
  • Computed material quantities and assisted the purchasing department in procuring manpower and materials
  • Determined time frame, funding limitations, procedures, staffing requirements, and resources during each phases of the project

Supervisor

Mastec, Inc
Greensboro, NC
01.1996 - 01.1999
  • Supervised crews in placing fiber and copper cable for AT&T
  • Responsible for hiring, firing, disciplining, assigning and scheduling work, adjusting grievances or complaints and evaluating work performance for pay increases, retention and promotions
  • Responsible for the safety of crews as outlined in the safety manuals
  • Responsible for meeting production goals for my crews and maintaining job cost at acceptable levels

Senior Vice President of Operations

B&B Utilities
Knoxville, TN
01.1996
  • Developed and maintained a project from start to finish
  • Responsible for the logistics and deployment of 47 crews within the United States
  • Responsible for the development and implementation to deliver the equipment and manpower to the jobsites throughout the US
  • Defined a project's scope based on client's requirements, reviewing engineering, and installation plans
  • Also set up all accounts and projects into MS Project to track milestones and stay on budget and deadline
  • Estimated and placed bids on Government projects along with cell tower projects and master contractors for AT&T, Sprint, and various other long-distance carriers

Supervisor

Ansco & Associates, Inc
Greensboro, NC
01.1991 - 01.1994
  • Began my career in underground cabling as a laborer assisting in burying cable, digging splice pits, and installing aerial cable, poles, and anchors
  • Tested newly completed cable runs to ensure splicing loss compliance
  • Met production goals set for my crew and maintained job costs under budget
  • Promoted to plant inspector for quality control
  • Later promoted to Supervisor
  • Involved on a daily basis with customer satisfaction, public relations, production & cost control
  • I have extensive knowledge in practices and regulations as well as practical know-how to get the job complete with the right results to the public and the customer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureTeam Building / Company RetreatsStock Options / Equity / Profit Sharing401k matchPaid time offWork-life balance

Software

MS Office Suite

MS Teams

Languages

English
Native language

Timeline

Communications & Signals Manager

CSX Transportation
01.2020 - Current

Communications Manager

CSX Transportation
01.2017 - 01.2020

Signal Manager II

CSX Transportation
01.2014 - 01.2017

Signal Manager I

CSX Transportation
01.2012 - 01.2014

Supervisor

Ansco & Associates, LLC.
01.2005 - 01.2012

General Manager

American Broadband Technologies
01.2003 - 01.2004

Project Manager

Premise Networks
01.2002

Supervisor

Mastec, Inc
01.1996 - 01.1999

Senior Vice President of Operations

B&B Utilities
01.1996

Supervisor

Ansco & Associates, Inc
01.1991 - 01.1994

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William Helton