William Hendricks
Mullica Hill,NJ
Summary
Dynamic Field Sales & Service Representative with an extensive customer service and management background. Eager to apply sharp business acumen, leadership, and customer relation skills towards supporting the employer in optimization of operational and financial performance.
Overview
27
27
years of professional experience
Work History
Field Sales & Service
Elevance Health
01.2019 - Current
- Company Overview: Anthem
- Provide education, support, and assistance to Medicare eligibles
- Provide support to team members to ensure overall team success
- Recognized by Anthem (2022 Inaugural Award) and Elevance (2023 & 2024) as a top performing representative in the country for sales, service, and retention
- Anthem
Insurance Sales Representative
PFP
01.2018 - 01.2019
- Life, Accident, and Disability Insurance sales working directly with Credit Unions
- Effectively conduct sales presentations with Credit Union members
- Collaborate with Credit Union directors to communicate needs of business
- Expert in product portfolio
- Ranked in top 10% of Sales Representatives
Owner / Operator
The Old Rail Tavern
01.2013 - 01.2019
- Responsible for all daily operations of business unit
- Trained all existing and new employees with new standards of business acumen to enhance customer experience and increase sales
- Prepare weekly, monthly, and annual budgets, P&L statements, and payroll reports
- Drove business decisions and reduced operational costs, increasing profits in the first 8 months
Managing Partner
Barnaby’s of America
01.1999 - 01.2014
- Executed a broad range of functions, including managing day to day operations for dining room, bars, kitchen, and banquet facilities
- Responsible for Business Development, Project Management, and Coordination of the multi location business to ensure guest satisfaction
- Recruited, hired, trained, and scheduled all staff members accordingly, while performing HR duties resolving employee issues and providing necessary disciplinary actions.
- Conducted inventory, supervised supply orders, and inspected incoming shipments for accuracy and quality
Education
BA - Economics
Lycoming College
01.1991
Skills
- Management and leadership
- Problem solving and decision making
- Effective communication
Timeline
Field Sales & Service
Elevance Health
01.2019 - Current
Insurance Sales Representative
PFP
01.2018 - 01.2019
Owner / Operator
The Old Rail Tavern
01.2013 - 01.2019
Managing Partner
Barnaby’s of America
01.1999 - 01.2014
BA - Economics
Lycoming College
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