William Henefey
San Antonio,TX
Summary
Dynamic Human Resources Generalist with 12 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
33
33
years of professional experience
Work History
LEAD Human Resources Generalist
Ayvaz Pizza LLC.
09.2021 - 01.2024
- Create Offer Letter’s for new hires in management
- Run Background and Drug test for new hires and promotions
- Improved operational processes resulting in productivity increase in HR department.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Created and delivered HR training sessions to staff, managers and executives.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Fielded employee inquiries related to vacation, sick leave.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Provided guidance to managers and employees on talent management, payroll, FMLA and LOA.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- On board new hires Process promotions for internal employees Team with District managers and Directors with Employee relations and policy and procedures
- Update personal information for employees in UKG and Great Plains (HRMS SYSTEM) Work with Talent Reef system (Audits, I9’s, etc….)
- Prepare Position statements for wage claims and EEOC claims
- Collaborated with managers to identify and address employee relations issues.
- Gather information for Subpoenas, EEOC, Unemployment and Wage claims.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Facilitated criminal background check process for new hires.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Lead Human Resources Generalist
MUY Consulting Company
01.2017 - 09.2021
- Create Offer Letters for new hires in Management
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Advocated for staff members, helping to identify and resolve conflicts.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Facilitated criminal background check process for new hires.
- Run Background and Drug test for new hires
- Update personal information for employees in ULTIPRO (HRMIS SYTEM) Gather information for wage claims and EEOC charges
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Payroll Specialist
MUY Consulting Company
01.2016 - 01.2017
- Process payroll for over 3000 employees using ULTIPRO
- Process employee promotions and demotions
- Answer any payroll questions employees have
- Create EFT spreadsheets to send to accounting
- Run off cycle payroll for employees that did not get paid because they were not processed on time
- Completed payroll accurately and timely to meet employee expectations.
- Generated reports to track employee time and attendance.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed timecards and payroll data for team of employees.
- Maintained confidentiality of employee records and payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Provided customer service to employees regarding payroll inquiries and issues.
- Coordinated resolution of payroll discrepancies.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
Human Resources Coordinator
MUY Consulting Company
06.2012 - 01.2016
- Answer questions or concerns for employees
- Fostered positive work environment through comprehensive employee relations program.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Data Entry Process direct deposits and w-4 changes
- File all new hire paperwork on to server
- Process promotions and demotions
- Assist District managers and Director of operations with concerns
- Maintained accurate records of employee information using up-to-date human resource databases.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Shift Leader
KFC San Antonio Tx.
02.2010 - 08.2012
- Assisted General Manager with all operations, including customer service and kitchen supervision, ensuring food and beverage quality, opening / closing, scheduling, and overall management
- Interviewed potential new employees
- Supervised and trained employees in daily job responsibilities
- Coached and mentored employees on business development, personal growth and performance management
- Trained and evaluated all new employee’s
- Assisted DM and RGM with store readiness and customer satisfaction
2nd associate to Restaurant general Manager
Bill Miller Bar b q, Corpus Christi, TX.
05.2004 - 02.2009
- Planned and executed company standards including communications, operations, and human resource policies
- Managed all aspects of the branch including daily operations, purchasing and usage,, rental and maintenance, office and field service staff supervision
- Hired, trained, and supervised a staff of 30 or more
- Personally addressed customer complaints upon escalation by assistant managers
- Supervised management staff, emphasizing sales performance and high standards of store operations
- Managed cost controls for food and labor, expense budgets, and quality control
- Coordinated staff schedules
- Coordinated management of staff, hiring, training, and employee development
- Monitored security measures and loss prevention and coordinated facility maintenance and upkeep
- Interviewed and evaluated personnel
- Interviewed and evaluated applicants
- Identified new methods for cutting operating costs while increasing services
- Arbitrated in all termination situations and participated in all termination interviews
- Conducted all exit interviews and identified causes for termination
Assistant Manager
Jack in the Box, San Antonio, TX.
07.2002 - 05.2004
- Same responsibilities as above
Bus Boy to Restaurant general Manager
Bill Miller Bar b q, San Antonio TX.
01.1991 - 06.2002
- Planned and executed company standards including communications, operations, and human resource policies
- Managed all aspects of the branch including daily operations, purchasing and usage,, rental and maintenance, office and field service staff supervision
- Hired, trained, and supervised a staff of 30 or more
- Personally addressed customer complaints upon escalation by assistant managers
- Supervised management staff, emphasizing sales performance and high standards of store operations
- Managed cost controls for food and labor, expense budgets, and quality control
- Coordinated staff schedules
- Coordinated management of staff, hiring, training, and employee development
- Monitored security measures and loss prevention and coordinated facility maintenance and upkeep
- Interviewed and evaluated personnel Interviewed and evaluated applicants
- Identified new methods for cutting operating costs while increasing services
- Arbitrated in all termination situations and participated in all termination interviews
- Conducted all exit interviews and identified causes for termination
Education
Master of Human Resources Management - Human Resources Management
Keller Graduate School
San Antonio, TX05.2014
MBA in Business Management - Business Management
Keller Graduate School
San Antonio, TX05.2013
B.S., Technical Management Degree - Human Resources Management
Devry University
San Antonio, TX04.2011
Associate degree, Liberal Arts -
Palo Alto jr College
San Antonio, TX05.1995
Skills
- Office Management
- Proficient with Windows, Word, Power point, Excel, Adobe and the Internet
- Coaching & Mentoring
- Troubleshooting
- Knowledge of Office Equipment (Copier/Fax)
- Ability to handle multiple job responsibilities
- Strong organization and time management skills
- Leadership/Supervision
- Quality Control
- Planning / Scheduling
- Written and Verbal Communication
- Ability to work in a fast-paced work environment with time sensitive deadlines
- Attention to detail
- Proficient with HRIS systems (ULTIPRO(UKG), ABRA Suit Talent Reef, Great Planes and HRMS systems)
- Able to work alone without supervision
- HRIS Systems
- Best Practices Implementation
- EEO reporting
- Internal investigations
- Records Management
- Customer Relations
- Employee file management
- In-depth knowledge of HR Compliance
Accomplishments
- Dean’s list fall 2010
- Dean’s list spring 2011
- Graduated with Distinction for both master’s degrees.
Timeline
LEAD Human Resources Generalist
Ayvaz Pizza LLC.
09.2021 - 01.2024
Lead Human Resources Generalist
MUY Consulting Company
01.2017 - 09.2021
Payroll Specialist
MUY Consulting Company
01.2016 - 01.2017
Human Resources Coordinator
MUY Consulting Company
06.2012 - 01.2016
Shift Leader
KFC San Antonio Tx.
02.2010 - 08.2012
2nd associate to Restaurant general Manager
Bill Miller Bar b q, Corpus Christi, TX.
05.2004 - 02.2009
Assistant Manager
Jack in the Box, San Antonio, TX.
07.2002 - 05.2004
Bus Boy to Restaurant general Manager
Bill Miller Bar b q, San Antonio TX.
01.1991 - 06.2002
Master of Human Resources Management - Human Resources Management
Keller Graduate School
MBA in Business Management - Business Management
Keller Graduate School
B.S., Technical Management Degree - Human Resources Management
Devry University
Associate degree, Liberal Arts -
Palo Alto jr College
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