William Henken (he/him)
Oviedo,FL
Summary
Dynamic and versatile communications professional with a strong background in sales, team leadership, and writing compelling copy across diverse industries.
Overview
9
9
years of professional experience
Work History
Legal Assistant
Mccalla Raymer
12.2025 - 10.2026
- Drafted hundreds of loan documents for clients, computing hundreds of calculations in the process.
- Managed attorney deadlines and calendars to ensure time-sensitive materials were sent on time.
- Cross-collaborated as a member of a team at a high-volume firm.
Case Developer
Morgan & Morgan
08.2025 - 11.2025
- Guided clients through claim process via daily calls, ensuring clear understanding of each step.
- Logged information and managed calendars using Salesforce, Dialpad, and Outlook to facilitate communication with clients and coworkers.
Sales Development Representative
Spire Law Firm
02.2024 - 06.2024
- Conducted in-depth research ("Google-Fu") to qualify leads and support sales conversions.
- Managed prospective client calls, qualifying leads and guiding them through the sales funnel.
- Performed administrative tasks, authored blog content, and maintained social media channels.
Writing Tutor
Self-employed
01.2018 - 01.2025
- Assisted high school and college students in improving their writing through focusing on content, word choice, and grammar and mechanics.
- Successfully increased the writing prowess and grade point average of dozens of students.
Digital Content Writer
Recovery Worldwide
06.2021 - 01.2022
- Authored engaging blog posts, website copy, and health-focused news articles.
- Mentored junior writers, emphasizing rhetorical techniques like word economy and storytelling.
Director of Content
Basecamp Strategy
03.2020 - 01.2021
- Crafted high-volume copy for email campaigns, driving fundraising success beyond targets.
- Supervised a team of three content creators, providing constructive feedback to enhance output.
Account Executive
Yelp, Inc.
05.2017 - 06.2018
- Conducted 80+ daily cold calls, converting small business owners into Yelp advertisers.
- Consistently ranked in the top third of sales representatives on the team.
- Gained resilience and adaptability while achieving and exceeding sales quotas.
Education
Bachelor of Arts - Advertising and Public Relations
University of Central Florida
Orlando, FL05-2016
Timeline
Legal Assistant
Mccalla Raymer
12.2025 - 10.2026
Case Developer
Morgan & Morgan
08.2025 - 11.2025
Sales Development Representative
Spire Law Firm
02.2024 - 06.2024
Digital Content Writer
Recovery Worldwide
06.2021 - 01.2022
Director of Content
Basecamp Strategy
03.2020 - 01.2021
Writing Tutor
Self-employed
01.2018 - 01.2025
Account Executive
Yelp, Inc.
05.2017 - 06.2018
Bachelor of Arts - Advertising and Public Relations
University of Central Florida