William Henson
Amelia,OH
Summary
Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Lead Guitarist
OFR
06.2021 - Current
- Enhances audience experience by delivering high-energy performances and engaging stage presence.
- Collaborates with band members to develop unique arrangements and signature sound.
- Performs at various venues, including clubs and private events resulting in increased bookings and fan base growth.
- Manages equipment setup and breakdown during live shows for efficient transitions between sets.
- Demonstrates adaptability by stepping into various roles such as rhythm guitar or backup vocals whenever necessary during performances.
- Improves overall performance quality by consistently practicing individual technique as well as group rehearsals.
- Assists in songwriting process, contributing creative ideas and refining melodies for optimal performance results.
- Participates in studio recording sessions, ensuring quality sound production.
- Developed original music compositions that contributed to the band''s distinct style.
Event Staff Member
MEMI - Music & Event Management Inc.
05.2023 - 10.2023
- Upheld high standards of professionalism while representing various organizations at diverse events across multiple venues.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
- Welcomed guests to events, checked tickets, and oversaw proper seating.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
Retail Sales Associate
Guitar Center
09.2021 - 12.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
West Clermont Highschool
Batavia, OH2021
Skills
- Customer Service
- Order Processing
- Display Setup
- Loss Prevention
- Cash Register Operation
- Point of Sale Operation
- Problem-Solving
- Teamwork and Collaboration
- Store Opening and Closing
- Stocking and Receiving
- Product Knowledge
- Problem-solving abilities
- Interpersonal skills
- Positive attitude
- Flexible Hours
Timeline
Event Staff Member
MEMI - Music & Event Management Inc.
05.2023 - 10.2023
Retail Sales Associate
Guitar Center
09.2021 - 12.2022
Lead Guitarist
OFR
06.2021 - Current
High School Diploma -
West Clermont Highschool
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