William Henson
Bentonville,AR
Summary
Accomplished professional with experience in shipping, receiving, and inventory control. Skilled in operating a variety of material handling equipment and able to quickly assess customer needs and respond with a timely and accurate solution. Adept at working in a fast-paced environment and managing multiple tasks simultaneously with a focus on accuracy and quality. Excellent problem-solving skills and a strong commitment to safety and customer service.
Overview
7
7
years of professional experience
Work History
Technician III, Facilities Maintenance, Logistics
Walmart
03.2024 - Current
- Proficient in Nuvolo
- Proficient in Microsoft Excel & Word
- Kept accurate inventory records of incoming and outgoing stock
- Organized warehouse areas for optimum accessibility and order
- Used pallet jacks and forklifts to load and unload freight
- Replenished items low in stock to maintain desired inventory levels
- Marked stock items with identification tags, stamps or electric marking tools
- Notified supervisor of any missing or defective stock
- Worked flexibly to cover logistical needs of warehouse operations
- Printed shipping labels and documentation for product distribution
- Abided by safety standards and OSHA regulations in warehouse environment
- Worked in different areas of warehouse floor and at dock to meet ever-changing needs
- Removed, repaired and replaced faulty components to restore or optimize equipment performance
- Evaluated equipment symptoms and performed basic troubleshooting to identify root causes
- Provided technical support and guidance to customers or end-users to avoid lags and disruptions
- Documented repairs, replacements and maintenance activities to enable tracking history and maintain accurate records
- Collaborated with team members to minimize delays and malfunctions
Material Handler II
Outdoor Cap
03.2018 - 11.2020
- Verified accuracy of outbound shipments to minimize error rate
- Promoted and followed lift and height work safety guidelines
- Documented inventory location records, filing receipts and invoices appropriately
- Generated and verified necessary shipping paperwork, packing lists and bills of lading
- Supported cycle counts and other physical inventory audits to maintain operational excellence
- Packaged outbound shipments to prevent damage in transit
- Troubleshot basic errors and anomalies affecting material handling system
- Cross-trained in different roles and prioritized high-volume task loads
Education
HIGH SCHOOL DIPLOMA -
Penn Foster
Rogers, ARSkills
- Documentation Checking
- Warehouse Operations
- Cycle Counting
- Inventory Audits
- Microsoft Excel
- Microsoft Word
- Nuvolo
- Quickbase
- Troubleshooting
- Material Handling System
- Equipment maintenance
- Technical support
- System troubleshooting
- Hardware installation
Timeline
Technician III, Facilities Maintenance, Logistics
Walmart
03.2024 - Current
Material Handler II
Outdoor Cap
03.2018 - 11.2020
HIGH SCHOOL DIPLOMA -
Penn Foster
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