William Her
Minneapolis,MN
Summary
Hard working employee with a high drive to learn more. Am an ongoing person and doesn’t take things personally and willing to hear other people's perspectives to be better. Became a Lead at my first job at just the age of 17 and was given big responsibilities at the restaurant. I am reliant and a heads up person. Team leader/Captain on a flag football team.
Overview
1
1
Language
6
6
years of professional experience
Work History
Material Handler
Graybar
Brooklyn Park, Minnesota
05.2026 - Current
- Operated forklifts, pallet jacks, and other material handling equipment.
- Operated forklifts to transport materials within the warehouse.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Loaded and unloaded shipments, ensuring accurate inventory records.
- Sorted products by type and size for efficient storage and retrieval.
- Maintained cleanliness and organization of warehouse areas at all times.
- Followed safety procedures to prevent accidents and injuries during operations.
- Transported hazardous materials safely according to established protocols.
- Prepared materials for distribution by packaging and labeling accurately.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
Lead Service Runner
Luther Brookdale Toyota
Brooklyn, MN
06.2021 - 06.2026
- Delivered vehicles to service areas promptly and efficiently.
- Delivered exceptional customer service by answering questions, providing information, and resolving complaints effectively.
- Provided every customer with friendly service, answered menu questions and submitted orders.
- Responded promptly to customer inquiries via phone calls or emails.
- Inspected vehicles for mechanical items and safety issues prior to use.
- Assisted customers with loading and unloading packages, ensuring a smooth and efficient process.
- Transported items from one location to another in a timely manner.
- Followed designated routes and followed traffic laws while driving safely at all times.
- Utilized GPS navigation system to determine most efficient route for deliveries.
- Verified accuracy and completeness of paperwork, ensuring timely delivery and compliance with service standards.
- Adhered strictly to safety regulations while operating motorized equipment such as forklifts or pallet jacks.
- Maintained cleanliness of service bays and waiting areas daily.
- Worked closely with team members in order to ensure successful completion of tasks assigned.
Lead Cook
Portillos Restaurant
Maple Grove, Minnesota
05.2020 - 06.2022
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Managed kitchen staff, ensuring efficient workflow and high-quality food production.
- Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
- Monitored cooking times and temperatures for quality control.
- Trained new cooks on food safety and kitchen procedures.
- Ensured compliance with health safety regulations while preparing meals and maintaining a sanitary work environment.
- Coordinated food inventory and managed supplies for daily operations.
- Inventoried kitchen sections and refilled supplies.
- Maintained cleanliness and organization of kitchen work areas and equipment.
- Kept stations stocked and ready for use to maximize productivity.
- Provided guidance during meal rushes in order to maintain an organized workflow within the kitchen area.
- Oversaw food preparation processes to ensure that orders were completed accurately and efficiently.
- Grilled and deep fried various foods from meats to potatoes.
- Assisted in scheduling staff to meet peak service demands effectively.
- Completed workstation set up and break down, properly disposing of leftover food.
- Taught kitchen staff about proper nutrition, food allergies and dietary issues.
- Used computer to store and retrieve data and online orders.
Education
Osseo Senior Highschool
Osseo, MNSkills
- Forklift operation
- Material handling
- Hazardous material transportation
- Inventory management
- Stock management
- Cycle counting
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Training and mentoring
- Problem solving
- Background clearance
- Positive attitude
Languages
English
Native/ Bilingual
Affiliations
- Football
- Basketball
- Volleyball
- Running
- Exercising
References
References available upon request.
Timeline
Material Handler
Graybar
05.2026 - Current
Lead Service Runner
Luther Brookdale Toyota
06.2021 - 06.2026
Lead Cook
Portillos Restaurant
05.2020 - 06.2022
Osseo Senior Highschool