William Hernandez
Corona,NY
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Expert in time management and maintaining workflow during peak hours, contributing to enhanced customer satisfaction and streamlined operations.
Overview
4
4
years of professional experience
Work History
Barback/Food Runner
Tao Group Hospitality/Moxy Chelsea
10.2025 - Current
- Supported bartenders by efficiently restocking supplies and maintaining cleanliness of work areas.
- Assisted in managing inventory levels to ensure availability of essential bar items.
- Delivered food promptly to tables, ensuring optimal guest satisfaction and dining experience.
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
Lead Barista
Zuckers Bagels
10.2022 - 04.2026
- Oversaw workflow during peak hours, maintaining high efficiency and customer satisfaction.
- Trained and mentored new baristas on beverage preparation and customer service techniques.
- Developed and implemented new drink recipes, enhancing the menu offerings at the café.
- Managed daily inventory, ensuring optimal stock levels of coffee beans and supplies.
Server
Pepe Giallo
03.2024 - 06.2025
- Delivered exceptional customer service while efficiently managing multiple tables in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Implemented streamlined processes for order taking and delivery, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
The Smith
03.2023 - 03.2024
- Resolved guest complaints promptly, ensuring satisfaction and repeat business through attentive service.
- Trained new servers on menu items, service standards, and best practices for guest engagement.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
Education
High School Diploma -
Queens Technical High School
Sunnyside, NYSkills
- Sanitation practices
- Adaptability to shifts
- Sales techniques
- Efficiency
- Problem-solving
- Time management
- Inventory management
- Reliability under pressure
- Multitasking
- Dependable and responsible
- Critical thinking
- Upselling strategies
Timeline
Barback/Food Runner
Tao Group Hospitality/Moxy Chelsea
10.2025 - Current
Server
Pepe Giallo
03.2024 - 06.2025
Server
The Smith
03.2023 - 03.2024
Lead Barista
Zuckers Bagels
10.2022 - 04.2026
High School Diploma -
Queens Technical High School