William Hess
Kansas City,MO
Summary
Proven leader and effective communicator, adept at training and development, showcased during tenure with BNSF and the US Army. Excelled in maintaining high safety standards and efficient inventory management, significantly enhancing operational efficiency. Recognized for exceptional customer service and expertise in supervising diverse teams, embodying strong interpersonal skills and a commitment to continuous learning.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Trainman
BNSF
Fort Worth, TX
12.2012 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Ammunition Specialist
US Army
Fort Riley, KS
04.2004 - 02.2012
- Ensured compliance with safety regulations related to the handling of weapons and ammunition.
- Developed and implemented procedures for maintaining inventory records.
- Performed periodic maintenance on firearms, including cleaning, lubrication and minor repairs.
- Coordinated with supply personnel to ensure adequate levels of supplies were available for training exercises.
- Tracked usage of ammunition during training exercises to ensure proper accountability was maintained.
- Disassembled, cleaned, inspected, reassembled and tested small arms weapons systems such as pistols, rifles, machine guns.
Education
High School Diploma -
Hickman Mills High School
Kansas City, MO05-1991
Skills
- Communication
- Written Communication
- Remote Office Availability
- Training & Development
- Verbal Communication
- Supervision and leadership
Affiliations
- Avid traveler who enjoys learning about other cultures
- Golfer who enjoys the peacefulness and ability to take in the sites
Accomplishments
- Arcom Medal for service in the Army
- Iraqi War Campaign Medal
- Army Achievement Medal
- Numerous Safety Awards at BNSF
Certification
- Conductor Certification 12/16/2012
- Locomotive Engineer 09/15/2017
Timeline
Trainman
BNSF
12.2012 - Current
Ammunition Specialist
US Army
04.2004 - 02.2012
- Conductor Certification 12/16/2012
- Locomotive Engineer 09/15/2017
High School Diploma -
Hickman Mills High School
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