Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

William Higginbotham

Alvarado,TX

Summary

Dedicated and adaptable professional with a Class B CDL and proven defensive driving skills, honed during my tenure at Republic Services. Recognized for exceptional customer service and teamwork, I consistently ensured timely route completion while maintaining high safety standards. Committed to excellence and ready to tackle new challenges in a dynamic environment.

5 years of being recognized as a the top residential helper in Texas, with trophies included. Excellent with time management, known for not receiving absences or missing any unscheduled days off, and always being on time or early.

Wiling to learn and adapt quickly to any environment. I've worked outside for going on 8 years outdoors in rain, snow, and intense heat. Strong work ethic that I refuse to let slip, and always proud of my work.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Driver Trainee

Republic Services
12.2024 - Current
  • Successfully complete Republic Services’ CDL training program, which includes classroom study, on-route training, driving experience, and resources (including the loan of a truck) necessary to take and pass the state CDL examination.
  • Learn to perform complete pre- and post-operation inspection of the assigned vehicle in accordance with Company policy to ensure tire pressure, fluid levels, safety equipment, gauges and controls are in proper working order. Report any safety issues on standard reports.
  • Learn to safely operate a heavy or commercial truck along a designated route and to the disposal site; read route sheet, follow map and service each customer as identified on the route sheet or as assigned by the dispatcher and/or supervisor.
  • Learn to operate manual and/or automatic controls in accordance with Company safety policies and procedures to lift and load refuse, operate compactor and dispose of collected material at the designated facility.
  • Learn to identify unsatisfactory waste containers and tag containers in accordance with applicable departmental procedures.
  • Learn to continuously monitor waste for evidence of unacceptable waste.
  • Continuously monitor the condition of any assigned vehicle to ensure it is operationally ready at all times to minimize down time; clean waste from the packer blade and truck body on each disposal trip.

Residential Helper

Republic Services
11.2017 - Current
  • Ride on the vehicle to assist the Driver while servicing customers on a designated route.
  • Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism
  • Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
  • Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy; report any safety issues on standard reports.
  • Courteously interact with all customers, dispatchers and others on a daily basis to ensure all customer routes are serviced in a timely and professional manner.
  • Continuously monitor waste for evidence of unacceptable waste.
  • Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies.
  • Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner.

Key Holder

Dollar General
07.2016 - 10.2017
  • Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
  • Open and close the store a minimum of two days per week.
  • Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Assist with management of the store in the Store Manager’s absence.

Education

High School Diploma -

James Madison University
Harrisonburg, VA
03-2020

Skills

  • Punctuality
  • Teamwork orientation
  • Adaptable to change
  • Weather conditions adaptation
  • Defensive driving
  • Customer service
  • Time management
  • Flexibility
  • High endurance
  • Commercial driving

Accomplishments

    5 years of trophies showing I am the top performing helper in Texas.

    I've consistently grown my routes due to high productivity and customer service.

    One of the top picks to be sent to a CDL school through Republic services based on my productivity and excellent work history within the company.

Certification

Class B CDL

Timeline

Driver Trainee

Republic Services
12.2024 - Current

Residential Helper

Republic Services
11.2017 - Current

Key Holder

Dollar General
07.2016 - 10.2017

High School Diploma -

James Madison University

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William Higginbotham