William Hoerr
Wyoming,IL
Summary
Dedicated Direct Support Professional with a proven track record at RCAP Enterprises, enhancing client well-being through compassionate caregiving and effective behavior redirection. Skilled in medication administration and crisis intervention, I've significantly improved patient safety and quality of life. Expert in team collaboration and problem-solving, consistently achieving positive outcomes in challenging situations.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
RCAP Enterprises
02.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Direct Support Professional
Apostolic Christian LifePoints
06.2021 - 02.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Front Desk Staff Member
Caterpillar
08.2020 - 06.2021
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Contributed to team morale through effective collaboration techniques that fostered a positive work environment for all front desk staff members.
- Utilized strong multitasking skills to manage multiple tasks simultaneously while maintaining a friendly demeanor under pressure.
Sales Associate
Goodwill
12.2015 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Healthcare Specialist (68W)
Army National Guard Illinois
01.2014 - 01.2020
- Performed advanced life support techniques, including airway management and defibrillation, to stabilize critically ill patients.
- Improved patient outcomes by providing high-quality emergency medical care in various settings.
- Assisted in the development of new protocols and procedures based on the latest research findings and best practices in emergency medicine.
- Evaluated patient progress throughout treatment, making adjustments as necessary to ensure optimal recovery outcomes.
Education
No Degree - Nursing
Methodist College
Peoria, IL05-2023
No Degree - Nursing
OSF College of Nursing
Peoria, IL12-2021
Associate's in General Studies -
Illinois Central College
East Peoria, IL05-2018
High School Diploma -
Homeschooled
05-2012
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Client documentation
- Direct patient care
- Team collaboration
- Patient assessments
- Patient education
- Problem-solving
Timeline
Direct Support Professional
RCAP Enterprises
02.2022 - Current
Direct Support Professional
Apostolic Christian LifePoints
06.2021 - 02.2022
Front Desk Staff Member
Caterpillar
08.2020 - 06.2021
Sales Associate
Goodwill
12.2015 - 07.2020
Healthcare Specialist (68W)
Army National Guard Illinois
01.2014 - 01.2020
No Degree - Nursing
Methodist College
No Degree - Nursing
OSF College of Nursing
Associate's in General Studies -
Illinois Central College
High School Diploma -
Homeschooled
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