Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Holdren

Pendergrass,GA

Summary

Dynamic Senior Technical Consultant with extensive experience at Fiserv Financial Services, specializing in claims systems integration and software modifications. Proficient in Java EE and SQL, I excel in problem-solving and client education, driving successful implementations that enhance operational efficiency and client satisfaction. Committed to delivering innovative solutions in the insurance technology sector.

Overview

33
33
years of professional experience

Work History

Senior Technical Consultant

Stone River Software Systems
02.2008 - 01.2012

Provided studies, installations, education and interface support for all new clients implementing the web based Java EE system.

The system was the most advanced web based claims application for it's time and utilized OOP, Websphere Application Server, imaging, SQL DBMS, XML, etc.


As a senior consultant my responsibilities were to integrate the system into legacy systems for policy retrieval, backend transformation of data into formats acceptable to mainframe and client server systems.

Senior Technical Consultant

Fiserv Financial Services
03.1998 - 03.2008
  • Product specialist for Claims Workstation, a client server system that dominated the insurance industry in providing a micro processor solution for adjusters and management use.
  • Deeply involved in all installations, interfaces to client legacy systems, and major software modifications where required.
  • Written in Enterprise OOP Visual Basic and required SQL knowledge of all major DBMS, i.e. MSSQL, DB2, Oracle.

Senior Technical Consultant

Fiserv Corporation
03.1998 - 01.2008

Senior Programmer Analyst

Primerica Financial Services
06.1993 - 07.1998
  • Maintenance & Modifications to various mainframe systems using COBOL, ALC, Lotus Notes, Visual Basic, DB2, MS Access
  • Created and revised roll film components (CICS) and image error correction server software


Senior Consultant

Equifax Insurance Systems
03.1989 - 01.1993
  • Software consulting for major P&C insurance companies located throughout the US, Canada and overseas. Assignments included education, training, custom software modifications for IBM mainframe systems.
  • Formed lasting relationships with many IT professionals and clients.

Startup Founder of Software Company CSS

Customized Software Systems
05.1984 - 03.1989
  • Employed 5 contract programmers. Worked to market employees to various local insurance companies, while engaging my own software skills in contracting assignments.
  • Developed several software applications for generalized insurance industry use.

Technical Consultant

Insurance Systems of America
06.1979 - 07.1984
  • P&C Insurance mainframe software engineer , installing , training, modifying vendor products for policy, billing, claim and general ledger, and cash disbursement software systems.
  • Traveled to onsite client environments including The Hartford, TransAmerica, etc.


Education

MBA - Business Management

West Virginia College of Graduate Studies
Charleston, WV
05-1979

Bachelor of Arts - Psychology

West Virginia State University
Institute, WV
05-1967

Skills

  • Java SE and Java EE, NetBeans,
  • XML, XSLT, JSON
  • Python
  • HTML, CSS JavaScript
  • Websphere, WSAD, RAD
  • DBMS: MSSQL, DB2, Oracle
  • IBM Mainframe: CICS, DB2, COBOL, ALC
  • Problem solving, Planning, Education

Accomplishments

Over the years the IT industry has grown and changed. I have grown with the industry by transitioning my skills from batch and online mainframe programming (CICS) to networks, internet protocols, and OOP. I was able to transition my skills to micro computer technology while leveraging my mainframe skills. My last projects involved using my knowledge to integrate web internet systems with the legacy mainframe production systems ,


My education (MBA) helped me to understand the role of information technology in offering solutions to problems faced in the insurance industry,

Timeline

Senior Technical Consultant

Stone River Software Systems
02.2008 - 01.2012

Senior Technical Consultant

Fiserv Financial Services
03.1998 - 03.2008

Senior Technical Consultant

Fiserv Corporation
03.1998 - 01.2008

Senior Programmer Analyst

Primerica Financial Services
06.1993 - 07.1998

Senior Consultant

Equifax Insurance Systems
03.1989 - 01.1993

Startup Founder of Software Company CSS

Customized Software Systems
05.1984 - 03.1989

Technical Consultant

Insurance Systems of America
06.1979 - 07.1984

MBA - Business Management

West Virginia College of Graduate Studies

Bachelor of Arts - Psychology

West Virginia State University
William Holdren