William Holt
Pulaski,TN
Summary
Experienced professional specializing in customer service and operations. Proven ability in time management and problem-solving, consistently ensuring compliance with safety standards. Track record of enhancing operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Processing Operator
Frito Lay
Pulaski, Tennessee
04.2020 - Current
- Ensured daily cleanliness and organization of work area to promote efficiency.
- Accurately recorded production data for inventory management systems.
- Assisted in troubleshooting complex machinery operation issues to minimize downtime.
- Strictly adhered to company policies on safety, quality assurance, and environmental protection.
- Monitored equipment performance, identified issues, and implemented corrective actions as needed.
Server
Legends
Pulaski, TN
06.2019 - 03.2024
- Provided exceptional customer service to enhance guest experiences.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees on restaurant procedures and plating techniques.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Consultant
Farmers Home Furniture
Pulaski, Tennessee
06.2018 - 07.2021
- Assisted customers in selecting furniture based on needs and preferences.
- Educated customers on product features and benefits during consultations.
- Analyzed customer needs and identified solutions to meet their requirements.
- Developed and maintained relationships with clients to increase sales revenue.
- Handled credit and debit card payment processing to complete purchasing experience.
Server
Margaritaville
Nashville, Tennessee
02.2016 - 02.2018
- Managed cash register operations and processed guest payments accurately.
- Handled guest inquiries and resolved issues to maintain positive relations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Joes Crab Shack
Daytona Beach, Florida
04.2013 - 09.2016
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
Tailor
Bachrach
Nashville, Tennessee
06.2013 - 11.2015
- Collaborated with clients to understand their style preferences and needs.
- Provided expert advice on fabric selection and garment care to customers.
- Kept detailed notes on customer measurements to ensure accurate alterations.
- Completed final fittings before special events.
- Maintained customer expectations with open consultations and frequent communication.
Education
Diploma -
Giles County High School
Pulaski, TN05-2008
Criminal Justice
Cumberland University
Lebanon, Tennessee, TNSkills
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Health and safety compliance
Timeline
Processing Operator
Frito Lay
04.2020 - Current
Server
Legends
06.2019 - 03.2024
Sales Consultant
Farmers Home Furniture
06.2018 - 07.2021
Server
Margaritaville
02.2016 - 02.2018
Tailor
Bachrach
06.2013 - 11.2015
Server
Joes Crab Shack
04.2013 - 09.2016
Diploma -
Giles County High School
Criminal Justice
Cumberland University