William Hood Sr.
Raleigh,NC
Summary
Forward-thinking Owner with solid history in business development. Strong leadership, logistical and social skills resulted in extensive professional network. Positive outlook and excellent problem-solving skills led to increased morale and improved working conditions for employees.
Overview
35
35
years of professional experience
Work History
Company Owner
Uepik Llc
Raleigh, NC
11.2019 - Current
- Managed 7 employees by supervising daily tasks.
- Aligned branding initiatives and sales strategies with client goals.
- Supported company goals through careful reinvestment of profits.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Created vision and mission for UEPIK LLC company and kept employees focused on achieving both.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Spearheaded revenue growth through sales, new and enhanced product development and new market penetration.
- Held management team accountable for setting and reaching short-, mid- and long-term goals.
- Automated manual workflows to improve audit controls.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed daily operations of UEPIK LLC organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
Owner/Operator
Epik Hair Studio
Rochester, NY
01.1992 - 06.2019
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Firefighter/Chaplain
Webster Vol. Firefighter
Webster Ny, NY
10.2017 - 10.2018
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Family Individual Case Worker
Urban League
Rochester, NY
09.2014 - 09.2016
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Security Forces Member
USMC
Kingsbay, GA
1990 - 1992
- Led, managed and performed force protection duties to protect personnel and resources.
- Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
- Patrolled grounds to monitor status and safety of premises.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Protected nuclear and conventional weapons systems.
- Reviewed log records to obtain pertinent information relevant to shift.
- Operated and maintained sophisticated communications equipment.
Education
No Degree - Vocational-Technical Education
Nys Education
Rochester Ny05.2012
Associate of Applied Science - Psychology
SUNY Empire State College
Rochester, NY06.2010
Skills
- Team Leadership
- Originality and Creativity
- Sales Promotion
- Decision Making
- Staff Scheduling
- Problem Anticipation and Resolution
- Training Management
- Administrative Management
- Special Promotions Planning
- Sales Coaching
- Desktops, Laptops and Mobile Devices
- Customer Relations
- Program Optimization
Websites
Accomplishments
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Company Owner
Uepik Llc
11.2019 - Current
Firefighter/Chaplain
Webster Vol. Firefighter
10.2017 - 10.2018
Family Individual Case Worker
Urban League
09.2014 - 09.2016
Owner/Operator
Epik Hair Studio
01.1992 - 06.2019
Security Forces Member
USMC
1990 - 1992
No Degree - Vocational-Technical Education
Nys Education
Associate of Applied Science - Psychology
SUNY Empire State College
Similar Profiles
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
Jacob M HernandezJacob M Hernandez
Founder & Day Trading Educator at Self EmployedFounder & Day Trading Educator at Self Employed
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger