William Hooker
Supply,NC
Summary
Dedicated security systems professional committed to delivering high-quality installations and maintenance. Successfully optimized security system performance while consistently enhancing client satisfaction. Recognized for exceptional teamwork, adaptability, and a results-oriented approach in fast-paced environments. Prepared to leverage expertise to contribute to innovative security solutions that exceed client expectations.
Overview
19
19
years of professional experience
Work History
Security Installation Technician
Focus Broadband
Shallotte, NC
07.2023 - Current
- Installed security systems, including cameras and alarms, ensuring optimal functionality and compliance with safety standards.
- Collaborated with clients to assess security needs, providing tailored solutions for residential and commercial properties.
- Led site assessments to evaluate customer premises for security vulnerabilities, recommending appropriate measures to mitigate risks.
- Explained how to properly use security systems so that customers were knowledgeable.
- Conducted sales calls to effectively promote and sell alarm systems, enhancing customer security solutions.
- Executed service calls to resolve customer issues efficiently.
Electrical Panel Shop Technician
CITSCORP
Wilmington, NC
01.2017 - 04.2023
- Interpreted schematics to design precise and organized layouts for electrical panels.
- Executed wiring and labeling of industrial panels with precision and efficiency.
- Executed efficient and safe operations with relays, terminal blocks, fuses, and motor controllers.
- Executed safe operation of machinery, including forklifts and CNC machines.
- Streamlined job prioritization to ensure timely achievement of goals and deadlines.
- Collaborated with team members to drive project completion efficiently.
Repair Technician
RADWELL INTERNATIONAL
Greensboro, NC
10.2015 - 12.2016
- Executed rapid and efficient repairs and rebuilds of servo motors, DC motors, induction motors, and spindle motors.
- Executed accurate and precise repairs on gearboxes, pumps, and encoders.
- Executed efficient repairs and rebuilds utilizing diverse tools and electronic equipment.
- Prioritized and coordinated repair and rebuild processes to enhance customer satisfaction through prompt service.
- Coordinated and executed all job assignments, maintaining efficiency as sole department personnel.
- Increased business growth by maintaining a steady and efficient operational flow.
- Optimized workflow to ensure timely completion of tasks and expanded availability for additional work opportunities.
- Demonstrated commitment to excellence by surpassing company targets and earning substantial commissions for outstanding contributions.
Servo Motor Repair Technician
TIGERTEK INDUSTRIAL SERVICES
Stoneville, NC
12.2012 - 10.2015
- Executed rapid and efficient repairs and rebuilds of servo motors, DC motors, induction motors, and spindle motors.
- Optimized repair and rebuild techniques to enhance efficiency and productivity.
- Achieved optimal dollar per hour output on repair and rebuild operations.
- Analyzed cause-and-effect relationships to enhance understanding of profitability margins.
- Collaborated effectively with team members to achieve project goals.
- Acquired expertise in various small motor repair techniques.
Test Floor Operator
RF MICRO DEVICES
Greensboro, NC
08.2012 - 12.2012
- Executed rapid and efficient testing of microchips to ensure compliance with company quality standards.
- Conducted measurement and testing of microchips to ensure compliance with company specifications.
- Executed packaging and quality testing of microchips for leading companies including Samsung, Nokia, and LG.
- Oversaw maintenance and operation of industrial testing machines.
- Ensured optimal quality standards for microchips tested daily within department.
Electronic Salesclerk
KMART
Martinsville, VA
10.2011 - 07.2012
- Delivered exceptional customer service through effective communication via phone and in-person interactions.
- Ensured cleanliness and safety of work area through regular inspections and maintenance.
- Executed assembly of televisions with precision and speed.
- Delivered effective troubleshooting solutions to enhance customer satisfaction.
- Monitored and safeguarded large volumes of cash and merchandise to maintain financial accountability and security.
- Enhanced computer proficiency and typing capabilities through dedicated practice.
Maintenance Apprentice
WIELAND COPPER PRODUCTS
Pine Hall, NC
05.2007 - 09.2010
- Initiated comprehensive study of industrial maintenance and repair techniques.
- Executed implementation of industrial and electrical applications to enhance operational efficiency.
- Enhanced and expanded foundational electrician skills through hands-on experience.
- Cultivated and expanded expertise in electronic repairs and industrial maintenance.
- Executed rapid and efficient repairs and rebuilds of industrial machines to enhance operational efficiency.
- Collaborated with maintenance staff to execute projects and repairs efficiently.
- Cultivated essential electrical and maintenance expertise, establishing a strong foundation for current skill set.
Education
Bachelor's Degree - Electronics Technology
North Carolina A&T State University
Greensboro, NC06.2011
Skills
- Electrical Experience
- Time Management/Prioritization
- System troubleshooting
- Security system maintenance
- Quality Customer/Client Services
- Teamwork
- Goal Oriented
- Equipment Repair
- Mechanic Experience
- Blueprint Reading
- Low Voltage
- Mechanical Knowledge
Additional Information
Authorized to work in the US for any employer
Timeline
Security Installation Technician
Focus Broadband
07.2023 - Current
Electrical Panel Shop Technician
CITSCORP
01.2017 - 04.2023
Repair Technician
RADWELL INTERNATIONAL
10.2015 - 12.2016
Servo Motor Repair Technician
TIGERTEK INDUSTRIAL SERVICES
12.2012 - 10.2015
Test Floor Operator
RF MICRO DEVICES
08.2012 - 12.2012
Electronic Salesclerk
KMART
10.2011 - 07.2012
Maintenance Apprentice
WIELAND COPPER PRODUCTS
05.2007 - 09.2010
Bachelor's Degree - Electronics Technology
North Carolina A&T State University