William Hooper

• Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
• Increased sales revenue by identifying and pursuing new business opportunities.
• Negotiated prices, terms of sale and service agreements.
• Built client relationships with excellent customer service skills
• Excellent public speaking skills
• Expert product knowledge
• Ability to learn and retain information
• Microsoft Teams, Outlook, Sharepoint, Excel, PowerPoint proficiency
• Monitored market activity and quoted pricing to maintain healthy profit margins.
• Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
• Anticipated clients' needs by staying in touch on regular basis.
• Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products and services.
• Conducted product presentations and demonstrations, resulting in increased product adoption among clients.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Sought out and sold to high-end distribution channels in the USA and Canada.
• Traveled extensively for business and sales opportunities.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Educated suppliers and end-use customers on products and procedures.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
• Expanded business into new markets
• Interacted excellently with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Monitored harvest activities closely to determine ideal picking times based on weather conditions and ripeness levels of grapes.
• Utilized advanced laboratory testing equipment as part of routine quality assurance checks, ensuring each wine met desired criteria for taste, color, and aroma.
• Incorporated sustainable winemaking practices throughout the entire production process, reducing environmental impact without sacrificing product quality or yield rates.
• Washed production lines and storage containers to maintain clean and efficient work areas.
• Developed new wine profiles by experimenting with different grape varieties and fermentation methods.
• Took samples every to compare quality with specifications.
• Completed frequent inspections to identify and resolve problems affecting performance.
• Maintained and repaired various farming equipment.
• Enforced proper storage of crops, fertilizers and materials used in agricultural production.
• Identified, isolated and treated diverse pests and diseases in crops and livestock.
• Trained and supervised farmhands in proper use of farm equipment and safety protocols.
• Enhanced soil quality through regular testing, targeted fertilization, and proper crop rotation practices.
• Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
• Implemented pest control strategies that minimized damage to crops without harming the environment or wildlife.
• Utilized chemical and non-chemical methods to protect crops from weeds and pests.
• Maintained accurate records of all farming activities, including expenses, income, yields, and labor hours for tax reporting purposes as well as identifying areas for improvement.
• Increased market reach with introduction of organic produce lines.
• Maintained farm equipment for optimal performance, reducing downtime and increasing productivity.
• Maintained ranch records and documentation.

• Assisted in marketing efforts by collaborating with sales teams on promotional events showcasing wines produced from the managed vineyards.
• Improved pest control strategies to minimize damage to vines and maximize crop yields.
• Participated in industry networking events to stay updated on latest trends and developments within viticulture practices.
• Boosted overall yield with the implementation of sustainable farming practices.
• Enhanced disease prevention measures by conducting regular inspections and implementing proactive treatments as needed.
• Ensured compliance with local regulations related to agricultural practices, safety protocols, and environmental protection guidelines.
• Collaborated with winemakers to ensure consistency in grape quality for optimal wine production.
• Reduced water usage by optimizing irrigation systems and monitoring soil moisture levels regularly.
• Evaluated performance metrics regularly while making necessary adjustments to vineyard operations to achieve desired results.
• Increased grape quality through careful selection of rootstocks, clones, and planting densities.
• Maintained healthy vine growth by monitoring nutrient levels and applying fertilizers accordingly.
• Contributed to the development of new varietals through experimentation with different grape varieties and growing conditions.
• Enhanced vineyard productivity by implementing innovative pruning and canopy management techniques.
• Managed vineyard staff efficiently, providing necessary training to enhance employee skills and knowledge.
• Streamlined harvest operations by planning efficient picking schedules and coordinating personnel effectively.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed purchasing, sales, marketing and customer account operations efficiently
• Reported issues to higher management with great detail.
• Reduced operational risks while organizing data to forecast performance trends.

• Safeguarded wine quality by managing barrel inventory, including cleaning, sanitizing, filling, stacking, topping off, and sampling finished products.
• Supported the smooth operation of tasting rooms by providing technical information on wines to sales staff and customers when necessary.
• Streamlined bottling processes by designing and executing efficient production schedules.
• Ensured consistent wine profiles by conducting meticulous blending trials and adjustments.
• Participated in industry events and conferences to stay current on trends, best practices, and network with other professionals within the winemaking community.
• Collaborated with marketing team to create compelling wine labels and promotional materials, increasing brand visibility.
• Organized and conducted sales seminars in both English and German
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• Built client relationships by acting as liaison between customer service and sales teams.
• Implemented effective sales strategies to expand market share within the assigned territory.
• Analyzed and reported on customer activity, business trends and areas of concern.
• Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Achieved higher client satisfaction ratings through consistent communication and problem resolution.
• Developed and maintained long-term relationships with key clients for sustained growth.
• Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
• Organized joint sales calls with current customers and outside vendors.
• Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products and services
• Created proposals for new and repeat customer business transactions.
• Consistently exceeded quotas by leveraging an extensive network of contacts within target industries.
• Created sales contacts with on- and off-premise accounts.
• Attended industry events and conventions to expain sales opportunities.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Managed accounts to retain existing relationships and grow share of business.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.

• Coordinated photo shoots for clients looking to showcase their work or create portfolios; arranging locations, props, and technical requirements.
• Maintained a clean, inviting store environment that encouraged customers to explore available merchandise comfortably.
• Stayed up-to-date on industry trends and emerging technologies to better serve clients and maintain a competitive edge in the market.
• Provided guidance on post-processing techniques to clients looking to enhance their images and achieve professional-quality results.
• Implemented effective visual merchandising strategies that highlighted popular products, leading to increased sales and customer interest.
• Increased photography sales by providing personalized consultations and recommending suitable products to customers.
• Worked closely with local photographers, fostering a supportive community environment and collaborating on projects or events as needed.
• Negotiated contracts with vendors, securing favorable pricing for high-quality products while minimizing costs for the company.
• Handled customer inquiries professionally, providing knowledgeable advice on selecting the right gear for their unique projects or interests.
• excellent personal interaction
• strong people skills
• friendly and intuitive interaction of client needs and desires
• ability to work in a team to achieve goals

Coordinated photo shoots for clients looking to showcase their work or create portfolios; arranging locations, props, and technical requirements.Maintained a clean, inviting store environment that encouraged customers to explore available merchandise comfortably.Stayed up-to-date on industry trends and emerging technologies to better serve clients and maintain a competitive edg guidance on post-processing techniques to clients looking to enhance their images and achieve professional-quality results.Implemented effective visual merchandising strategies that highlighted popular products, leading to increased sales and customer interest.Increased photography sales by providing personalized consultations and recommending suitable products to customers.Worked closely withl photographers, fostering a supportive communvironment and collaborating on projects or contracts with vendors, securing favorable pricing for high-quality products while minimizing costs for the company.Handled customer inquiries professionally, providing knowledgeable advice on sele