William Hotaling
Dundalk,MD
Summary
Dynamic Project Manager with a proven track record at Hammer Home Improvements, excelling in project planning and team collaboration. Successfully delivered high-quality results while prioritizing tasks and ensuring client satisfaction. Skilled in quality assurance and adept at fostering effective communication, driving projects to timely completion without compromising safety or standards.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Hardworking and passionate job seeker with strong organizational skills eager to secure facilites position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manger
Hammer Home Improvments
02.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed projects from procurement to commission.
Partner /Business Owner
Flagship Home Remodeling
06.2021 - 02.2024
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage
Lead Installer
Bar Room Builders
03.2019 - 06.2021
- Identified potential issues early in the planning stage by conducting thorough site assessments prior to project commencement.
- Led team of carpenters on large-scale projects, ensuring timely completion and consistent quality throughout the process.
- Increased efficiency with precise measurements and accurate cutting techniques for a seamless fit in each project.
- Maintained a safe working environment by adhering to OSHA guidelines and implementing proper safety precautions.
- Continuously expanded skill set through ongoing professional development opportunities related to carpentry trends, best practices, and new techniques.
- Collaborated with clients to develop unique designs, resulting in one-of-a-kind pieces that exceeded expectations.
- Enhanced client satisfaction by designing and constructing custom carpentry projects tailored to individual needs.
- Contributed to a positive team atmosphere by offering constructive feedback, supporting fellow carpenters, and sharing knowledge for overall growth and success.
Lead Installer
Goodwin Brothers Shades and Specialties
02.2015 - 03.2019
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Streamlined installation processes for increased productivity and faster project completion.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment, and machinery according to safety standards.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Worked with diverse types of weather and ground conditions.
Education
United States Marines
Paris Island SCHigh School Diploma -
Monument Mountain Regional HS
Great Barrington, MA06-1987
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Commercial construction experience
- Residential construction
- Task prioritization
- Quality assurance and control
Certification
- OSHA Certified
- CPR/AED Certification
- Maryland Driver's License
Timeline
Project Manger
Hammer Home Improvments
02.2024 - Current
Partner /Business Owner
Flagship Home Remodeling
06.2021 - 02.2024
Lead Installer
Bar Room Builders
03.2019 - 06.2021
Lead Installer
Goodwin Brothers Shades and Specialties
02.2015 - 03.2019
United States Marines
High School Diploma -
Monument Mountain Regional HS
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