Mike Jackson
Pinson,AL
Summary
Meticulously organized Parts Salesman with comprehensive knowledge of thousands of industrial parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Inspection Sales
CHA Consulting
10.2023 - Current
- Developed strong client relationships through consistent communication and timely followups.
- Collaborated with marketing team to create effective promotional materials for increased brand visibility. With recent company name change there were no promotional materials and the delivery time was not conducive to current sales approach.
- Facilitated positive customer experiences by addressing concerns promptly and professionally.
- Identified opportunities for cross-selling or upselling existing clients, increasing long-term value of accounts held by the company.
- Improved customer satisfaction with thorough product knowledge and demonstrations.
- Streamlined sales processes, resulting in more efficient transaction times for clients.
Estimator
Deshazo Crane And Hoist
08.2022 - 10.2023
- Analyzed designs and performed accurate cost analysis.
- Prepared material orders to complete projects on time and within budget.
- Analyzed projects to prepare estimates for repairs and modernization work in crane industry.
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
- Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
- Collected historical cost data to estimate costs for current or future products.
Parts Sales
Deshazo Crane
06.2013 - 08.2022
- Contributed to team success by helping train and motivate less experienced team members.
- Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
- Updated accounts and maintained long-term relationships with clients.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Surpassed sales goals by 15% annually with implementation of diverse sales tools and strategies.
Portal Crane Inspector and National Trainer
Konecranes
06.2012 - 06.2013
- Conducted portal crane inspections per OSHA standards and represented Konecranes as Inspection Trainer for all national markets.
- Designed and implemented scheduled maintenance programs to reduce downtimes and extend equipment life.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared written detailed reports and presented to customers upon completion of inspections
- Provided options to correct inspection deficiencies
Liaison to Port and Portal Group Crane Pro Parts
Konecranes
05.2011 - 06.2012
- Functioned as customer service rep and liaison between Port and Portal group and Konecranes manufacturing division.
- Quoted and sold parts to assist in expediting special and rush orders
- Researched drawings and specification to ensure correct parts were acquired.
- Operated as liaison between Port and Portal and Konecranes motor rewind shop.
Fire Protection Service and Inspection Sales
Total Fire Protection
10.2004 - 03.2011
- Estimated and sold service and inspections for automatic fire protection systems.
- Set project schedules and managed projects from start to finish including procurement of materials, approval of project drawings, obtaining permits and on-site job inspections with local municipal authorities.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Education
Some College (No Degree) - Marketing
Jefferson State Community College
Birmingham, ALHigh School Diploma -
Huffman High School
Birmingham, AL06.1988
Skills
- Critical Thinking
- Project Estimation and Bidding
- Building and Construction
- Preparing Estimates
- Vendor Relationships
- Training Junior Team Members
- Preparing Designs and Estimates
- Sourcing Requirements
Certification
- Licensed Journeyman Electrician
Timeline
Inspection Sales
CHA Consulting
10.2023 - Current
Estimator
Deshazo Crane And Hoist
08.2022 - 10.2023
Parts Sales
Deshazo Crane
06.2013 - 08.2022
Portal Crane Inspector and National Trainer
Konecranes
06.2012 - 06.2013
Liaison to Port and Portal Group Crane Pro Parts
Konecranes
05.2011 - 06.2012
Fire Protection Service and Inspection Sales
Total Fire Protection
10.2004 - 03.2011
Some College (No Degree) - Marketing
Jefferson State Community College
High School Diploma -
Huffman High School
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