William Hubbard
Los Angeles,CA
Summary
Driven Busser with 3 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser/Food Runner
Palms Thai Restaurant
08.2024 - Current
- Ensure food orders are correct before serving to guests
- Work in a fast-paced environment
- Present a neat and professional appearance
- Consistently provided professional, friendly and engaging service
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Shuttle Bus Driver
Bhires
03.2024 - 08.2024
- Safely transport passengers to and from designated locations, following predetermined routes and schedules
- Provide exceptional customer service by greeting passengers and answering any questions or concerns
- Ensure the cleanliness and maintenance of the shuttle vehicle, including performing routine inspections, fueling, and reporting any mechanical issues or damages
- Maintain accurate records of trips, including passenger counts, mileage, and fuel consumption.
LADOT Bus Driver
MV Transportation
03.2023 - 03.2024
- Operated buses on a variety of scheduled routes
- Identified operational and mechanical issues and reported same to garage technical crew
- Conducted daily pre-trip vehicle inspections prior to operation
- Smoothly handled resistant or hostile passengers in infraction of bus conduct and safety rules
- Refueled bus at beginning of and during route as needed.
Driver (Seasonal)
UPS
08.2022 - 03.2023
- Deliver packages to customers in a timely and efficient manner
- Operate and maintain delivery vehicles in a safe and responsible manner
- Load and unload packages onto and off of delivery vehicles
- Verify the accuracy of delivery addresses and package details before departing for delivery locations
- Provide excellent customer service by answering customer inquiries and resolving any delivery issues
- Adhere to company policies and procedures regarding package handling, vehicle maintenance, and safety protocols
- Complete necessary paperwork and documentation accurately and efficiently.
Waiter/Bartender
Maggio's Little Italy
03.2021 - 08.2022
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Serve food and drink orders
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Follow all relevant health department regulations
- Provide excellent customer service to guests.
Education
High school or equivalent in business -
Santa Monica College
Los Angeles, CA01.2020
High School Diploma -
Fairfax Senior High School
Los Angeles, CA04.2016
Skills
- Mathematics
- Dependable and reliable
- Trained in safety regulations
- Communication skills
- Customer-oriented
- Time management
- Commercial Driving Experience
- Shuttle Driving
- Customer service
- Commercial driving
- Driving
- Bus driving
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Food Safety
- Turning Tables
Certification
- Air Brake Endorsement
- Passenger Endorsement
- CDL B
- Food Handler Certification
Timeline
Busser/Food Runner
Palms Thai Restaurant
08.2024 - Current
Shuttle Bus Driver
Bhires
03.2024 - 08.2024
LADOT Bus Driver
MV Transportation
03.2023 - 03.2024
Driver (Seasonal)
UPS
08.2022 - 03.2023
Waiter/Bartender
Maggio's Little Italy
03.2021 - 08.2022
High school or equivalent in business -
Santa Monica College
High School Diploma -
Fairfax Senior High School
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