Results-driven professional with extensive experience in landscaping, team management, and client-focused sales. Known for leading high-performing crews, executing complex outdoor projects, and building strong customer relationships that drive repeat business. Proven ability to manage operations, coordinate logistics, and adapt to dynamic environments with professionalism and attention to detail. Eager to bring transferable skills such as leadership, problem-solving, and service excellence into a new industry to grow and contribute in fresh, meaningful ways.
Experienced in land restoration projects with a strong focus on environmental sustainability. Skilled in operating heavy machinery including skid steers and hydroseeders to support site preparation and vegetation recovery. Proficient in hydromulching applications and various seeding techniques to promote soil stabilization and native plant regrowth. Demonstrated ability to work safely and efficiently in challenging outdoor environments while meeting project timelines and reclamation standards.
Experienced team leader with a strong background in commercial and residential landscape projects. Proven ability to manage crews, coordinate materials and equipment, and oversee daily operations from site preparation to final walkthrough. Skilled in reading plans, ensuring quality control, and maintaining timelines and budgets. Known for effective communication, problem-solving, and driving high standards in safety and workmanship.
Safely and efficiently delivered packages to residential and commercial addresses while adhering to strict time schedules and customer service standards. Operated company vehicles across varied routes, conducted pre-trip inspections, and navigated using GPS and route-planning apps. Maintained accurate delivery records, handled customer inquiries with professionalism, and ensured packages were delivered in excellent condition. Demonstrated reliability, time management, and strong attention to detail in a fast-paced environment.
Began as a Kennel Technician providing individualized care for dogs, ensuring health, comfort, and well-being. Promoted to Kennel Technician Manager, leading a team of two in daily operations including facility sanitation and kennel maintenance. Oversaw groundskeeping responsibilities to maintain clean and safe outdoor areas. Demonstrated leadership, attention to detail, and a commitment to quality animal care in a fast-paced environment.
Delivered customer service and account support in Sprint’s CAS department, resolving billing issues, service changes, and retention efforts with professionalism and efficiency. Handled high volumes of inbound calls while maintaining quality scores and response time goals. Took escalated calls, de-escalating difficult situations and providing solutions to retain customer trust and satisfaction.
Utilized multiple systems and tools to accurately document interactions, process adjustments, and manage account inquiries.
Thrived in a fast-paced call center environment through strong multitasking, patience, and problem-solving skills.