William Hughley
Columbus,GA
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Foot Locker
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Signal Support Systems Specialist
United States Military
08.2016 - 07.2022
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Team Chief
United States Military
08.2016 - 07.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Supervised and assisted with battlefield signal support systems and terminal devices. Handling the maintenance of Combat Net Radio (CNR), Division Level Retransmission (RETRANS) and Blue Force Trackers.
Education
Bachelor of Science - Computer Science
Troy University
Troy, AL12.2024
High School Diploma -
George Washington Carver High School
Birmingham, AL05.2016
Skills
- Customer Relations
- Data Reports
- Logistics and Project Management
- Sales Expertise
- Supervising Team
- Microsoft Office Expertise
- Training and Development
- Software Deployment Management
- Computer System Maintenance
- Sales and Marketing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised in the United States Military of 1,200 soldiers.
Timeline
Assistant Manager
Foot Locker
10.2022 - Current
Signal Support Systems Specialist
United States Military
08.2016 - 07.2022
Team Chief
United States Military
08.2016 - 07.2022
Bachelor of Science - Computer Science
Troy University
High School Diploma -
George Washington Carver High School