William Hunter
SALT LAKE CITY,UT
Summary
A highly resourceful, flexible and innovative professional who possessing excellent inter-personal and communication skills. I have extensive transit and business experience, including owning a successful company, equips me to be an excellent candidate for many positions. Experience in administration, supervision, customer service, budgeting, risk management, rail safety, development of training curriculum, and working with a complex level of an employee's allows for excellent management and communication skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner
Simple Monkey Sprinklers
04.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Repaired and replaced faulty components to maintain optimal system performance and prevent water damage.
- Participated in regular training sessions to stay current on evolving codes standards related to sprinkler protection industry.
- Adhered strictly to safety procedures when working with high-pressure water lines, reducing the risk of injury on job sites.
- Provided exceptional customer service by addressing concerns, answering questions, and explaining system features to clients.
Owner
Transit 2 Safety LLC
01.2016 - Current
- Directs all aspects of the safety management process and provides oversight support and guidance to the transit agency
- Coordinates with the transportation operations leadership in crafting short and longer term strategies in a culture of safety within the transportation organization
- Introduces and oversees systems and activities to maintain oversight of regulatory compliance status; provides training and professional development for management and operators; conducts audits and inspections of the transportation safety management process; and monitors metrics and indices reflecting performance
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
LEAD TRAINING SUPERVISOR
Utah Transit Authority
01.2013 - 01.2016
- I delivered quality results tailored to the agency and customer needs
- With a proven track record of consistently meeting challenging goals
- I deployed a mix of hands-on approach and collaborative techniques to bring projects to completion
- Play a key role in leading safety performance across new start-up projects
- Software for the Safety department to handle the OSHA requirements
- Created the Light Rail Supervisor Training Program / Process and Curriculum
- Technical Writing, including rules and procedures development, review, and amendments
- Incident / accident investigation and trend analysis
- Review and provide assistance on safety regulations and standards
- Developing and implementing Rail Safety Management Systems (SMS)
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Mentored new Supervisor hires during their onboarding process, accelerating their integration into the company culture and work environment.
LIGHT RAIL SUPERVISOR / OPERATOR
Utah Transit Authority
01.2006 - 01.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Participated in construction and system integration phases of the five starts up rail lines for Utah Transit Authority: West Jordan, West Valley, Blue Line Extension, Street Car, and Airport Line
- Commissioning of the line and LRV's, Integrating testing, Training and transition to operations, Operation Safety Management during construction, etc
- Assisted in developing Lead Controller position
- Provided technical knowledge in developing a Digital White Board for better communication to both yard locations
- Established a monitoring program to track Signal Violations
- Created a system to track Low Level Violations
- Developed a new Assessment program that improved the training program for operators
- Authored and implemented a new LPI training program to improve the hands-on training experience of the trainees and LPI's
- Supervises the continuous operation of UTA's Rail System, integrating the system support services of Rail Service and other UTA departments into a unified transportation product
- Acts as field supervisor or controller and performs training to ensure that a good transportation value is received
- Monitors and directs Rail Service Operations to meet the goal of a safe, reliable and friendly system
- Fosters a climate of communication, cooperation, and respect
- Work with Maintenance of Way and Vehicle Maintenance Supervisors to schedule vehicle movements and coordinate maintenance activity on the mainline
- Performs Train Operator efficiency checks and ensures that Train Operator training and retraining is done in a timely fashion
- Represents the department in meetings with outside agencies
- UTA - RAIL OPERATION SUPERVISOR FEBRUARY 2011 - NOVEMBER 2013
- UTA - RAIL OPERATOR (TRAX) JULY 2008 - FEBRUARY 2011
- UTA - BUS OPERATOR JULY 2006 - JULY 2008
DIRECTOR OF OPERATIONS
The Local Pages, Inc.
01.2000 - 01.2006
- Developed and business strategies that shaped the success of the independent publisher
- Conducted detailed business/financial analysis for business plans, initiatives and guide resourcing
- Evaluated, recommended and implemented product enhancements, business strategies, search engine optimizations, and new product concepts based on market/industry demand
- Worked with multiple sales channels across all states, facilitated delivery to performance groups, marketing, cross functional groups, and other business managers to develop and deliver a consistent and expanding product line
Skills
- Safety Training
- Workplace Safety
- Hazard Identification
- Occupational safety
- Goal Oriented
- Critical Thinking
- Technical Writing
- OSHA 30 HR General Industry
- TSSP - Rail
- WSO - Management
Accomplishments
- Received TSSP certificate for Rail
- Received WSO certificate for Management
- Received OSHA 30 HR Certificate for General Industry
Certification
- WSO-CSM Certified Safety Manager, 01/01/16
- Transit Safety and Security Program TSSP - Rail, 01/01/16
- University of Utah Leadership Course, 01/01/16
- OSHA 30 HR General Industry, 01/01/16
References
- Jeff Woodhead, 669 West 200 South, SLC, UT, 801-673-7744, jwoodhead@rideuta.com, Light Rail Supervisor, Utah Transit Authority
- Brady McDougal, Austin, TX, 512-902-8023, bradymcd@gmail.com, Workday Integration Consultant, Intecrowd LLC
Timeline
Owner
Simple Monkey Sprinklers
04.2019 - Current
Owner
Transit 2 Safety LLC
01.2016 - Current
LEAD TRAINING SUPERVISOR
Utah Transit Authority
01.2013 - 01.2016
LIGHT RAIL SUPERVISOR / OPERATOR
Utah Transit Authority
01.2006 - 01.2013
DIRECTOR OF OPERATIONS
The Local Pages, Inc.
01.2000 - 01.2006
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