William Hutchinson
Network Architect
Pullman,WA
Summary
Driven Project Manager of 25 years offering experience and extensive knowledge in power systems analysis, operations, protection and controls. Strong technical and systematic aptitude with first-class talents for analyzing, coordinating and synthesizing data. Focus on accuracy and self-monitoring to prevent or correct issues swiftly for ideal project outcomes.
Overview
16
16
years of professional experience
Work History
IT Manager
Ni Mii Puu Health
Lapwai, ID
10.2012 - 11.2013
- Collaborated on technology integration projects with cross-functional teams.
- Provided company users with tech support for IT problems and account maintenance.
- Facilitated continuous improvement initiatives for IT systems and processes.
- Managed daily operations of IT department and staff.
- Provided training and support for employees on new technologies/tools.
- Recruited, trained and supervised IT department staff.
- Oversaw network infrastructure design, installation, and maintenance.
- Managed backup, user account and helpdesk systems.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Developed data security and disaster recovery procedures.
- Managed vendor relationships and negotiated contracts for services/products.
- Maintained knowledge of advances in information technology systems and applications.
- Developed customized solutions to meet unique business requirements.
- Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
- Reviewed and approved project plans prior to implementation.
- Met with users, vendors and technicians to determine computing requirements.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Developed and maintained processes and technology roadmap to achieve business objectives.
- Delivered solution models and architectures to support business requirements, organization and industry standards.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
- Supervised and oriented computer operator trainees, both onsite and remotely via internet and intranet, promoting full staffing with trained and knowledgeable employees.
- Developed and implemented system lifecycle methodologies to produce systems of high quality.
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
- Supervised lifecycle processes pertaining to IT framework.
- Monitored system performance and identified areas for improvement.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Provided technical support to end users on a variety of issues.
- Monitored system performance and identified areas of improvement.
- Ensured all components are compatible with existing systems prior to implementation.
- Analyzed user needs and developed specifications for new systems or modifications.
- Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
- Conducted research to identify new technologies that could improve operations.
- Implemented strategies for improving customer service levels through enhanced use of technology.
- Created detailed documentation for software, hardware, and network configurations.
- Evaluated emerging trends in information technology to recommend upgrades or improvements.
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Trained staff members on various aspects of computer usage and software applications.
- Collaborated with other departments to develop innovative solutions for complex problems.
Installation Technician
Fisher Systems
Lewiston, ID
03.2012 - 10.2013
- Developed custom APIs for third-party integrations and services.
- Identified opportunities for process improvements to decrease in support calls.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
- Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.
- Utilized established design patterns to expedite novel software creation and support consistent performance results.
- Analyzed user needs and software requirements to determine design feasibility.
- Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
- Created and maintained detailed technical documentation for projects.
- Established clear system performance standards and wrote specifications.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Regularly communicated progress updates with stakeholders and clients.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Assisted in the creation of comprehensive test plans and strategies.
- Collaborated with cross-functional teams to ensure seamless integration.
- Developed requirements for system modifications and new system installations.
- Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.
- Analyzed user requirements and translated them into functional specifications.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Managed inventory of tools, parts, and equipment.
- Coordinated with suppliers to procure necessary materials.
- Ensured safety standards were met during repair work.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Kept records of parts and equipment used in projects to update inventory.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Diagnosed malfunctions using specialized testing equipment.
- Provided technical support for complex installation projects.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Performed troubleshooting and repairs on various machinery.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Installed and repaired electrical systems in residential settings.
- Ensured compliance with local building codes.
- Collaborated with team members to complete large-scale installations.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Controlled costs by sourcing affordable materials.
- Communicated with distributors to acquire necessary equipment for projects.
- Completed scheduled appointments on time to drive quality service.
- Maintained workspace organization through frequent evaluations.
- Trained new employees on installation and maintenance procedures.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Updated knowledge of industry advancements and technology regularly.
- Communicated effectively with clients regarding project timelines.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Adapted to changing priorities in a fast-paced environment.
- Dispatched to various sites to perform maintenance on failed equipment.
- Collaborated with colleagues to successfully install and service equipment.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Maintained clean tools, test equipment and work motor vehicles.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Provided key information to customers, educating on equipment, products, and services.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Executed on-time and under-budget project management on complex issues for senior leadership while liaising with contractors to re-engineer programs.
- Repaired malfunctioning components in existing systems as needed.
- Diagnosed electrical faults in order to perform necessary repairs or replacements.
- Configured system settings for optimal performance and usability.
- Assisted in training other technicians on best practices for installation procedures.
- Updated system software as needed to ensure proper operation of the system.
- Assisted other technicians with complex installations when necessary.
- Installed new equipment according to manufacturer specifications and customer requirements.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Tested completed installations to verify functionality and compatibility with other devices.
- Performed troubleshooting of hardware, software, and network systems.
- Ensured secure and accurate cable connection and labeling during installation process.
- Conducted regular maintenance on installed equipment to maximize uptime and prevent downtime.
- Trained end-users on how to operate their newly installed systems properly.
Electrician
Riccomini Contracting
Mojave, CA
02.1998 - 12.2008
- Fabricated parts according to specifications using hand and power tools.
- Implemented safety measures to prevent accidents on the job site.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Collaborated with architects on electrical systems design for new construction.
- Ensured adherence to National Electrical Code standards and regulations.
- Coordinated installation of electrical wiring and fixtures in compliance with job specifications and local codes.
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
- Installed and maintained electrical systems in residential buildings.
- Installed wiring for new construction projects according to blueprints.
- Performed electrical troubleshooting and repairs on commercial properties.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Utilized diagnostic tools to identify and resolve complex issues quickly.
- Inspected electrical components to identify hazards, defects, or potential repairs in compliance with codes.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
- Collaborated with general contractors for seamless project execution.
- Serviced industrial motors, transformers, generators, and control panels.
- Installed leads and connected cables to motors, apparatus and equipment.
- Managed inventory of supplies, equipment and tools required at job sites.
- Reviewed blueprints to determine electrical component and wiring locations.
- Trained workers to install, maintain and repair electrical equipment and fixtures.
- Planned layout and installation of wiring and fixtures based on project specifications and building codes.
- Assisted in planning and executing large-scale electrical installations.
- Led teams and delegated tasks to install, maintain, or repair electrical systems and wiring.
- Conducted routine maintenance on electrical equipment and machinery.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
- Inspected, tested, and replaced faulty circuit breakers, switches, and outlets.
- Worked with HVAC technicians to integrate heating and cooling systems.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Trained and supervised apprentice electricians on job sites.
- Diagnosed malfunctioning wiring using test equipment to locate faults.
- Performed troubleshooting and diagnosis on malfunctioning systems or components.
- Pulled insulated wires or cables through conduits to complete circuits.
- Coordinated with utility companies for service connections and disconnections.
- Addressed and resolved worksite safety hazards to reduce risk.
- Upgraded existing electrical systems to improve energy efficiency.
- Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
- Communicated with clients regarding project progress, timelines, and costs.
- Installed conduit, wire and motor controls.
- Connected wires to circuit breakers, transformers, or other components.
- Connected wires to circuit breakers and transformers.
- Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
- Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Assessed, tested and operated variety of electrical components and systems.
- Interpreted blueprints and technical drawings to correctly assemble panels and control boxes.
- Planned and installed complicated circuit systems in both commercial and residential construction.
- Tested entire electrical assembly for performance levels and safety concerns.
- Diagnosed malfunctioning systems, apparatus and components to locate cause of breakdowns and correct problems.
- Developed accurate estimates and proposals to perform electrical installations and troubleshooting.
- Oversaw project details and adhered to diagnosis, wiring and OSHA regulations.
- Reviewed and assessed electrical, mechanical and architectural diagrams and specifications to accurately complete projects.
- Collaborated with architects and electrical and mechanical engineers on continuous improvement efforts to optimize reliability and value.
- Participated in pre-construction meetings to negotiate prices, terms of sales and service agreements.
- Installed grounding system per NEC code requirements.
- Installed conduit for new wiring systems in commercial buildings.
- Worked on high voltage switchgear projects involving transformer hookups and terminations up to 15kv level.
- Ensured that all work was completed in accordance with applicable codes.
- Maintained current electrician's license or identification card to meet governmental regulations.
- Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
- Constructed control panels from blueprints or schematic drawings.
- Diagnosed malfunctioning systems using schematics diagrams and test instruments such as digital multimeters.
- Assisted with the layout of large scale industrial plant projects.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Repaired or replaced worn or defective parts using hand tools and power tools.
- Prepared sketches showing location of wiring and equipment or followed diagrams during installation process.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
Education
Associate of Arts - Anthropology
Walla Walla Community College
Walla Walla, WA03-2024
Skills
- Risk mitigation planning
- Team Collaboration
- Quality Assurance
- Network Administration
- IT service management
- Virtualization
- Application support
- Information Security
- Documentation And Reporting
- Team Development
- Documentation Management
- Technical Troubleshooting
- Disaster Recovery
- Technical leadership
- Written Communication
- Agile work processes
- Attention to Detail
- Interpersonal Skills
- Reliability
- Technology Integration
- Active Listening
- Decision-Making
- Time management abilities
- Professionalism
- Self Motivation
- Staff hiring
- User Support
- Professional Demeanor
- Project Planning
- Adaptability and Flexibility
- Excellent Communication
- Analytical Thinking
- Interpersonal Communication
- Organizational Skills
- Software licenses and patches
- Project Coordination
- Department management
- Infrastructure development
- Infrastructure Planning
- Teamwork and Collaboration
- Project Leadership
Timeline
IT Manager
Ni Mii Puu Health
10.2012 - 11.2013
Installation Technician
Fisher Systems
03.2012 - 10.2013
Electrician
Riccomini Contracting
02.1998 - 12.2008
Associate of Arts - Anthropology
Walla Walla Community College
Similar Profiles
Kristjan OleskKristjan Olesk
Valgustusraiete Teostamise Assistent at Valga puu OÜValgustusraiete Teostamise Assistent at Valga puu OÜ
Niina KiikonenNiina Kiikonen
Wood Workshop at Metsolan Piha Ja PuuWood Workshop at Metsolan Piha Ja Puu
Joseph MichelJoseph Michel
Property Manager at MIIProperty Manager at MII