Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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William Hutsell

Midland,TX

Summary

Service Industry Manager with a proven track record in enhancing productivity and efficiency. Expertise in operational management, team leadership, and financial analysis. Strong communication and strategic planning skills drive improved store performance across multiple locations. Seeking opportunities for relocation to Midland, TX to leverage skills in a new environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

District Manager

Taco Ocho
Flower Mound, USA
03.2024 - Current
  • Oversaw day-to-day operations for two locations, enhancing efficiency and service quality.
  • Scheduled shifts for over 50 employees across three stores to ensure adequate coverage.
  • Generated payroll reports and performed data entry for more than 50 employees biweekly.
  • Managed onboarding processes, including administrative tasks and training for new hires.
  • Monitored P&L statements, sales performance, and conducted community outreach initiatives.
  • Audited food, liquor, and paper costs across all four stores to optimize profit margins.
  • Implemented company-wide and store-specific promotions to boost engagement during seasonal events.

General Manager

Martin House Brewing Company
Fort Worth, USA
04.2021 - 03.2024
  • Scheduled and managed staff of over 20, including part-time and event workers with complex commitments.
  • Ordered and inventoried up to 90 beer styles and containers weekly.
  • Planned, scheduled, and managed brewery events for 400 to 1,500 patrons with up to 30 staff members.
  • Managed inventory and ordering of supplies for taproom, brewhouse, and sales team.
  • Calculated, entered, and reconciled payroll and tips for over 30 employees biweekly.
  • Implemented a new tip system to ensure equitable distribution on large event days.
  • Maintained year-over-year sales figures despite industry downturn in craft brewing.
  • Inputted and maintained data in Google Sheets to track sales, labor hours, and quarterly goals.

General Manager

Taco Ocho
Flower Mound, USA
10.2015 - 01.2021
  • Built and managed scheduling for up to 30 employees, including part-time and management staff.
  • Facilitated daily operations during pandemic, achieving sales growth of five to twenty percent despite reduced capacity.
  • Designed and executed transition from fast casual counter service to full table service within two weeks.
  • Organized To Go services, accommodating approximately 60% increase in orders.
  • Reduced payroll expenditure by approximately 10% through service and compensation plan restructuring.
  • Served as manager for Flower Mound and Frisco locations, overseeing scheduling for around 40 employees.
  • Monitored P&L statements and conducted catering outreach to boost revenue streams.
  • Recruited talent, enhancing team performance and operational efficiency.

General Manager

Fuzzys Taco Shop
Sanger, USA
01.2014 - 01.2016
  • Developed weekly schedules for over 15 employees while overseeing onboarding processes and providing support as needed.
  • Maintained monthly cost of goods percentage by tracking and ordering from over 150 product categories.
  • Achieved five percent annual sales growth through community engagement initiatives and exceptional service delivery.

Front Services Agent

Deloitte University
Westlake, USA
06.2011 - 11.2013
  • Managed valet services for 200 vehicles daily, ensuring vehicle security and damage-free condition.
  • Organized and delivered up to 1,000 luggage items and packages throughout an 800-room facility.
  • Delivered exceptional service by greeting guests and providing introductions upon hotel arrival.
  • Followed up with guests after check-in to enhance satisfaction and address concerns.

Education

Bachelor of Business Administration - Operations and Supply Management

University of North Texas
Denton, TX
05.2016

Skills

  • Labor cost analysis and pricing
  • Store management
  • Procurement and purchasing
  • Micros POS and cash handling
  • Payroll and inventory control
  • Computer proficiency
  • Analytical skills
  • Retail mathematics
  • Leadership and mentoring
  • Continuous improvement strategies
  • Bartending and serving skills
  • Profit and loss management
  • Recruiting and sales expertise
  • Microsoft Office applications
  • Phone etiquette and customer service

Certification

  • Driver's License, 01/01/22, 01/01/30
  • Bartender License, TABC Certified
  • ServSafe, Food Manager Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

District Manager

Taco Ocho
03.2024 - Current

General Manager

Martin House Brewing Company
04.2021 - 03.2024

General Manager

Taco Ocho
10.2015 - 01.2021

General Manager

Fuzzys Taco Shop
01.2014 - 01.2016

Front Services Agent

Deloitte University
06.2011 - 11.2013

Bachelor of Business Administration - Operations and Supply Management

University of North Texas

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William Hutsell