William Hylton
Mitchell,SD
Summary
- Reliable team member with strong communication skills ande ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Fiber Designer
Current Employer
03.2021 - Current
- Manage multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Ensure all paperwork filed to the state meets their code, requirements, and has good legal standing.
- Develop plans for safe locations of fiber.
- Communicate with multiple entities across the country to ensure plans can be filed with the state in a timely and accurate manner demonstrating our client's material is safe.
- Present creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Production Operator
TOSHIBA
10.2019 - 03.2021
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
Optician
Clarity Vision
06.2016 - 09.2019
- Assist insurance specialist to build an education platform so the doctors, patients, and staff recognize the difference about insurance charges to promote seamless patient visits
- Assist front desk in all manners
- Explain and collect payments due from patients
- Receive training from and train insurance specialist about current and ongoing insurance changes to ensure maximum payment from companies (including companies like Envolve that require special CPT codes for Non-Formulary items)
- Partially responsible for Accounts Receivable within the 30-60-90-120 periods to ensure payments for the office
- Bill all applicable insurances for spectacle eyewear and routine exams with contact lens fittings and purchases to ensure correct codes were used to maximize payment to office.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Optician & Lab Tech
See NC Eyecare
06.2014 - 06.2016
- Responsible for Accounts Receivable within the 30-60-90-120 periods to ensure payments for the office
- Responsible for alerting the doctor about write-offs and educating patients and staff on what insurance copays are supposed to be
- This ensures future mistakes and misunderstandings are avoided
- Explain and collect payments due from patients
- Coordinate with doctor, staff, and front desk to recognize difference in insurance charges so patients and staff understand current coverage and responsibilities
- Bill all applicable insurances for spectacle eyewear and routine exams with contact lens fittings and purchases to ensure correct codes were used to maximize payment to office
- Correctly bill insurances like EyeMed that allow for in-house finishing spectacle jobs so office is in compliance with yearly contracts
- Research insurances new or updated to ensure office is compliant with contracts, including submitting corrective claims.
Optician & Lab Tech
Preston Optometry Center
09.2009 - 06.2014
- Bill all applicable insurances for spectacle eyewear and routine exams with contact lens fittings and purchases to ensure correct codes were used to maximize payment to office
- Train doctor, staff, and front desk to recognize difference in insurance charges so patients understand current coverage
- Explain and collect payments due from patients
- Correctly bill insurances like EyeMed that allow for in-house finishing spectacle jobs so office is in compliance with yearly contracts
- Research insurances new or updated to ensure office is compliant with contracts, including submitting corrective claims.
Education
CP Diploma -
South Johnston High School
01.2000
Skills
- Computer: 80 WPM, Compulink, OfficeMate, CPT Codes, Excel (limited experience), Microsoft Word, WordPress
- Insurances: VSP, EyeMed, Spectera, Envolve, VBA, Davis Vision, UHC (limited), BCBS, Medicaid, HumanaVision Vision Care Plan (VCP), Avesis, AlwaysCare (AlwaysAssist), Medicare (limited), DMERC, Superior Vision, CIGNA (limited), Community Eye Care, National Vision Association (NVA)
References
- Eric Schuldt, OSP Lead, (605) 770-2502
- Kimberly Puckett, Insurance Specialist & Office Coordinator, (919) 631-0482
- Dana Richards, Front Desk & Customer Service Specialist, (401) 440-4674
Timeline
Fiber Designer
Current Employer
03.2021 - Current
Production Operator
TOSHIBA
10.2019 - 03.2021
Optician
Clarity Vision
06.2016 - 09.2019
Optician & Lab Tech
See NC Eyecare
06.2014 - 06.2016
Optician & Lab Tech
Preston Optometry Center
09.2009 - 06.2014
CP Diploma -
South Johnston High School
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