WILLIAM HYPPOLITE
Lansdowne,PA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Store Manager
Complete Detatil
Pembroke Pines, FL
10.2016 - 02.2024
- Monitored inventory levels and placed orders to restock shelves.
- Maintained high standards of customer service throughout the store.
- Resolved customer complaints promptly and professionally.
- Negotiated supplier contracts for goods at favorable prices.
- Scheduled staff shifts according to business needs.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Delegated work to staff, setting priorities and goals.
Collection Customer Service Representative
Complete Collections Services
Fort Lauderdale, FL
05.2014 - 09.2016
- Answered incoming calls from customers regarding collections inquiries.
- Provided customer service to resolve issues related to overdue accounts.
- Processed payments and updated account information in the system.
- Initiated outbound calls to customers with delinquent accounts.
- Monitored customer accounts for timely payments.
- Generated reports of past due accounts and sent to management team.
- Maintained accurate records of conversations with customers.
Education
Bachelor of Science - Sport And Leisure Studies
Carson-Newman University
Jefferson City, TN12-2001
Skills
- Managing Operations and Efficiency
- Training and Development
- Scheduling and Coordinating
- Problem-Solving Abilities
- Time Management
- Budget Administration
- Documentation and Reporting
- Hiring and Training
- Task Delegation
- Multitasking
- Computer Skills
- Customer Service
- Inventory Control
- Quality Assurance
- Cost Control
Timeline
Store Manager
Complete Detatil
10.2016 - 02.2024
Collection Customer Service Representative
Complete Collections Services
05.2014 - 09.2016
Bachelor of Science - Sport And Leisure Studies
Carson-Newman University
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