Summary
Overview
Work History
Education
Skills
Personal Information
Training
Timeline
Generic
William I. Carcallas

William I. Carcallas

MOOSE JAW,SK

Summary

To bring my positive attitude, strong work ethic and strong team attitude to a new career opportunity. Professional baker with experience and high standards, prepared for delivering top-quality baked goods. Skilled in bread, pastries, and cakes, with strong emphasis on precision and consistency. Known for effective team collaboration and adapting to changing needs, ensuring reliability and results. Focused on maintaining clean, efficient workspace and following safety protocols, with unwavering commitment to customer satisfaction.

Overview

12
12
years of professional experience

Work History

Baker

Tim Hortons
11.2022 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Trained and supervised new employees on bakery operations and procedures.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.

Assistant Head Chef

Banana Leaf Curry House, Inc
08.2017 - Current
  • Study each recipe and gather all necessary ingredients
  • Mixing, prepares food before the arrival of guest
  • Steam, grill, bake or fry meats, fish and vegetables
  • Ensure that kitchen area, equipment and utensils are cleaned
  • Help lead and inspire our kitchen staff with the restaurant manager
  • Wow our guest with amazing dishes

Kitchen Staff

Chowking Food Corporation
06.2015 - 06.2017
  • Help and assist Kitchen head in food preparation
  • Inspect food preparation and serving sanitary food-handling practices
  • Portion, arrange and garnish food
  • Bake breads, rolls, cakes and pastries
  • Keep records and accounts

Chef/ Kitchen helper

Banana Leaf Curry House, Inc
06.2013 - 05.2015
  • Study each recipe and gather all necessary ingredients
  • Mixing, prepares food before the arrival of guest
  • Steam, grill, bake or fry meats, fish and vegetables
  • Ensure that kitchen area, equipment and utensils are cleaned
  • Help lead and inspire our kitchen staff with the restaurant manager
  • Wow our guest with amazing dishes

Education

Bachelor - Hotel and Restaurant Service Technology

Bohol Island State University
Clarin, Bohol

Skills

  • Food preparations
  • Food service standards
  • Customer relations
  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Attention to detail
  • Kitchen safety
  • Cleanliness standards

Personal Information

  • Age: 33
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Roman Catholic

Training

  • On the Job Training, Cebu Business Hotel, F&C Square Colon corner, Junquera Streets, Cebu City, 11/16/12, 02/28/13
  • On the Job Training, Cebu Business Hotel, F&C Square Colon corner, Junquera Streets, Cebu City, 11/16/10, 02/28/11

Timeline

Baker

Tim Hortons
11.2022 - Current

Assistant Head Chef

Banana Leaf Curry House, Inc
08.2017 - Current

Kitchen Staff

Chowking Food Corporation
06.2015 - 06.2017

Chef/ Kitchen helper

Banana Leaf Curry House, Inc
06.2013 - 05.2015

Bachelor - Hotel and Restaurant Service Technology

Bohol Island State University

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William I. Carcallas