Summary
Overview
Work History
Education
Skills
Timeline
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William Ingram

Northglenn, Colorado,CO

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience

Work History

Sales Associate/Driver

Superior Drip
03.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Image Designer/Sales Associate

Hustle Grind Wear Design
10.2015 - 02.2022
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Susan Miller Dorsey Senior High School
Los Angeles, CA
05.1999

Skills

  • Product Sales
  • Sales Development
  • Upselling
  • Inventory Control
  • Merchandising Understanding
  • Stocking and Receiving
  • Meeting Deadlines
  • Cash Handling
  • Sales Expertise
  • POS System Operation
  • Listening Skills
  • Product Promotions
  • Merchandise Display
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Multi-Tasking Strength
  • Point of Sale Operation
  • Conflict Resolution
  • Exceptional Customer Service
  • Dispute Mediation
  • Reliable and Punctual
  • Cash Handling Accuracy
  • Time Management
  • Money Handling
  • Problem-Solving Skills
  • Payment Processing
  • Promotional Support
  • Order Processing
  • Merchandising Knowledge
  • Excellent People Skills

Timeline

Sales Associate/Driver

Superior Drip
03.2022 - Current

Image Designer/Sales Associate

Hustle Grind Wear Design
10.2015 - 02.2022

High School Diploma -

Susan Miller Dorsey Senior High School

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William Ingram