William Ison
Kingsland
Summary
Dynamic Service Advocate with a strong customer service background at Target, adept at resolving inquiries and enhancing shopping experiences. Proven decision-making and complaint handling skills, contributing to streamlined processes and improved customer satisfaction. Recognized for teamwork and continuous improvement, ensuring efficient service during peak hours.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Positive and reliable with knack for providing excellent customer service. Understands importance of accuracy and efficiency. Dedicated to contributing to smooth and pleasant shopping experience for customers.
Overview
3
3
years of professional experience
Work History
Service Advocate
Target
10.2025 - Current
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Provided support during peak hours, ensuring efficient service and customer satisfaction.
- Maintained product displays and ensured proper stock levels to facilitate sales.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Handled returns and exchanges, ensuring compliance with store guidelines while maintaining customer trust.
- Assisted in training new employees, sharing best practices for achieving success as a Service Advocate.
Shipwright
Trident Refit Facility
09.2024 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bagger
DECA Commissary
05.2023 - 09.2024
- Operated cash register, processing transactions efficiently and accurately.
- Packaged customer purchases securely to prevent damage during transport.
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained cleanliness of work area, ensuring compliance with safety standards.
- Collaborated with team members to streamline bagging processes for efficiency.
- Trained new employees on proper bagging techniques and store procedures.
- Resolved customer complaints effectively to enhance overall shopping experience.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Education
High School Diploma -
Camden County High School
Kingsland, GA05-2024
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Complex Problem-solving
- Teamwork
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Professionalism
- Continuous improvement
Timeline
Service Advocate
Target
10.2025 - Current
Shipwright
Trident Refit Facility
09.2024 - 09.2025
Bagger
DECA Commissary
05.2023 - 09.2024
High School Diploma -
Camden County High School