Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

William Jackson

Sneads Ferry,NC

Summary

Highly skilled, dependable Cabling Technician and United States Marine Corps Veteran proudly offering over 20 years’ experience in maintaining, and repairing complex Networking Data Cabling installations, and Project Management. Demonstrating detail-oriented leadership by providing excellent technical support resolution to exceed customer experience, and promoting positive organizational teamwork. Seeking the opportunity to use my unique technical experiences within the telecommunications field as an installation technician to enhance abilities while contributing to company growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

L3 Data Cabling Technician

CSI Technology Integrators
10.2022 - 08.2024
  • Utilized a variety of tools, such as crimpers, punch down tools, cable analyzer testers, and multimeters, for the purpose of installing and testing cables.
  • Installed various types of vertical cable management systems, cable trays, and ladder racks for telecommunication room buildouts.
  • Installed, terminated, spliced, and tested Cat6, Cat6A shielded, coaxial, and OM3, OS2 fiber optic cables in accordance with industry standards.
  • Pulled cabling through conduits and connected it to various work area outlets throughout buildings, for the purpose of protecting from damage or interference.
  • Collaborated with general contractors on large-scale construction projects involving multiple teams of technicians.
  • Verified that proper grounding techniques had been applied when installing data communication networks.
  • Developed plans for routing cables through walls, ceilings and floors for both new construction projects and renovations.
  • Operated aerial lifts, climbed ladders, worked from scaffolding, and crawled in tight spaces as required to complete projects.
  • Ensured that all safety precautions were observed while working at elevated heights.
  • Organized supplies, such as cable connectors, patch panels, and other components, are required for installation on job sites.
  • Provided technical support for customers regarding their cabling needs.
  • Collaborated with IT personnel from other agencies to ensure compatibility between hardware components within an integrated system.
  • Inspected existing cabling systems to ensure they are up-to-date with current industry standards.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Collaborated with technical team and shared information across organization to build positive relationships with clients and coworkers.
  • Demonstrated professionalism and excellent customer service throughout all customer interactions.
  • Ensured compliance with local, state, and federal regulations and safety standards.
  • Conducted site surveys to determine best installation routes and equipment needs.
  • Adjusted, replaced, and repaired faulty components and wiring to ensure system functionality.
  • Interpreted and followed complex blueprints and system diagrams during installations.
  • Repaired damaged cabling and equipment, or replaced them entirely as necessary.

Chief Network Administrator / Communications Manager

USMC
10.2002 - 10.2022
  • Managed multiple projects and tasks simultaneously while managing user expectations to ensure high quality and timely delivery
  • Performed and supervised the installation of Copper/Fiber Optic cabling projects by performing direct bury, aerial and underground conduit construction, thereby providing the end-users with constant and reliable communications
  • Performed necessary emergency Copper/Fiber Optic cabling splicing repairs to alleviate delay in services
  • Conducted site surveys to determine the best positioning of Fiber Optic distribution cabling for strongest signal reception
  • Supervised the day-to-day operations of the outside/inside plant network infrastructure, providing quality services to supported customers
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately
  • Reviewed work orders and communicated with prior shift to assess, organize and implement work needs for the day
  • Partnered with project management teams from other departments on development of scope and timelines
  • Collaborated with team members to deliver project requirements and develop solutions to meet deadlines
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service
  • Analyzed and developed technical and functional specifications for databases serving up to 150 employees
  • Created strategic plans to achieve the financial needs of the company
  • Monitored and replenished Telecommunications equipment inventory for facilities and networks
  • Demonstrated leadership by making improvements to work process and helping train others
  • Determined and alleviated hardware, software and network issues
  • Supported end-users with network and device troubleshooting and diagnosis
  • Worked closely with end-users to solve problems related to hardware and software
  • Created knowledge base of information detailing troubleshooting and system configuration and spearheaded implementation to the helpdesk team
  • Developed and implemented security initiatives to protect important company data
  • Delivered consistent and quality mentoring, training and onboarding for staff members
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Improved operations by working with team members and customers to find workable solutions
  • Oversaw and motivated groups of 10-15 technical personnel by implementing effective training plans and employee incentives
  • Led communications department with 7 employees, delivering consistent job training to improve skills.

Education

Renewable Energy and Communications Tower Technician Program -

Airstreams Renewables, Inc.
Fort Irwin, CA

Telecommunications Systems Course -

Marine Corps Communications-Electronics School
29 Palms, CA

Field Wire Supervisor Course -

Marine Corps Communications-Electronics School
29 Palms, CA

General education -

Sweetwater Union High School District
National City, CA

Skills

  • Team Leadership
  • Ability to Teach and Mentor
  • Project Management planning
  • AFL Fujikura 90s Fusion Splicer kit
  • Fluke Networks Versiv2 DSX-8000 Cable Analyzer
  • Networking Installer kit
  • Telecommunications Installer kit
  • OTDR Fiber Optic tester
  • Multimeter Electrical tester
  • Expert Problem Resolution skills
  • Strong Performance Understanding
  • Network Troubleshooting and Repair
  • Network Security Management
  • Proficient Oral and Written Communication skills
  • Public Speaking
  • Proficient with Microsoft Word, Excel and PowerPoint
  • Email Management

Certification

  • ARI Renewable Energy and Communications Tower Technician Program
  • Authorized Climber and Rescue and ID Card
  • American Red Cross First Aid/CPR/AED Card
  • OSHA 10 Hour Construction Safety Card
  • Electrical Safety
  • Level 1 Crane Rigging
  • Fasteners, Torque and Tension
  • RF Safety Awareness Card
  • Telecommunications Basics
  • Telecommunications Systems Course
  • Aerial and Scissor Lift Safety
  • Power-Actuated Fastening Operator
  • Basic Firestop Installer

References

References available upon request

Timeline

L3 Data Cabling Technician

CSI Technology Integrators
10.2022 - 08.2024

Chief Network Administrator / Communications Manager

USMC
10.2002 - 10.2022

Renewable Energy and Communications Tower Technician Program -

Airstreams Renewables, Inc.

Telecommunications Systems Course -

Marine Corps Communications-Electronics School

Field Wire Supervisor Course -

Marine Corps Communications-Electronics School

General education -

Sweetwater Union High School District

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William Jackson