William Jackson
Glendale Heights,Illinois
Summary
Food Expeditor with 3 years of experience supporting excellence in food preparation and delivery. Liaises between patrons and kitchen staff members to maintain guest satisfaction by quickly addressing individual preferences. Combines strong work ethic and superb attention to accuracy in food presentation and service.
Overview
6
6
years of professional experience
Work History
Food Expeditor
Flips
04.2022 - Current
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
- Promoted a high level of customer satisfaction by addressing any concerns or issues promptly and professionally.
- Assisted customers with carry-out service.
- Provided attentive service and proactively assessed guest needs.
Cook 2
Walt Disney World Company
09.2021 - 01.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Dishwasher
Berger Bros
09.2019 - 08.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
Associate of Arts - Culinary
Auguste Escoffier School of Culinary Arts
09-2021
Skills
- Customer service
- Team member training
- Guest service
- Food safety knowledge
- Food safety
- Food preparation
- Kitchen support
- Cleanliness standards
- Restaurant etiquette
- Menu offerings
- Food allergy awareness
- Catering experience
- Teamwork
- Problem-solving abilities
Timeline
Food Expeditor
Flips
04.2022 - Current
Cook 2
Walt Disney World Company
09.2021 - 01.2022
Dishwasher
Berger Bros
09.2019 - 08.2020
Associate of Arts - Culinary
Auguste Escoffier School of Culinary Arts
Similar Profiles
Carlos PedrozaCarlos Pedroza
Bartender Shift Manager at FlipsBartender Shift Manager at Flips
Christopher StricklandChristopher Strickland
Maintenance Make Ready at FlipsMaintenance Make Ready at Flips
Alfonso LavanderaAlfonso Lavandera
Handyman at FlipsHandyman at Flips
Ross W. CrotingerRoss W. Crotinger
Trader and Investor at Self EmployedTrader and Investor at Self Employed
Zain DhatwaniZain Dhatwani
Pediatric Behavioral Therapist at Rush Kids Pediatric TherapyPediatric Behavioral Therapist at Rush Kids Pediatric Therapy