William Jacobs

• Delivered merchandise to customer locations following assigned routes and scheduled windows.
• Loaded and secured appliances and electronics for safe transport and damage prevention.
• Inspected delivery vehicle before trips to verify safety, cleanliness, and operational readiness.
• Completed delivery paperwork and handheld device updates for accurate order tracking.
• Communicated with customers to confirm delivery details and resolve access or timing issues.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

• Directed daily retail operations, ensuring consistent service across shipping, printing, and mailbox services.
• Supervised staff scheduling, training, and performance to maintain efficient front-counter workflow.
• Managed shipping, packing, and tracking procedures using store systems and carrier guidelines.
• Oversaw print production, document preparation, and order accuracy for customer projects.
• Controlled cash handling, deposits, and register reconciliation to maintain accurate transactions.

• Negotiated vendor pricing and service terms for transportation parts, supplies, and maintenance materials.
• Coordinated with maintenance and operations teams to forecast material needs and prevent supply disruptions.
• Processed purchase orders, requisitions, and invoices with accuracy using procurement systems.
• Resolved invoice discrepancies and vendor issues, ensuring timely payment and order completion.
• Maintained purchasing records, contract documentation, and compliance with company procurement standards.

1998-2002 Troy State University

1997-1998 Wallace Community College

1993-1997 Northview High School