Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William James

Moore,OK

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Sports Pizza
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Office Manager

Sears
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Inside Sales Coordinator

Mill Creek Lumber
05.2021 - Current
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
  • Streamlined the sales process for improved efficiency through diligent follow-ups and timely communication with clients.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Collaborated closely with outside sales representatives to ensure smooth transactions and coordination of efforts.

Education

Bachelor of Theology -

Great Plains Baptist Seminary
Sioux Falls, SD

High School Diploma -

Ravenna High School
Ravenna, OH

Skills

  • Expense Tracking
  • Business Administration
  • Strategic Planning
  • Financial Management
  • Staff Development

Certification

  • Oklahoma Health Department Food Permit Valid through 2026

Timeline

Inside Sales Coordinator

Mill Creek Lumber
05.2021 - Current

Manager

Sports Pizza

Office Manager

Sears

Bachelor of Theology -

Great Plains Baptist Seminary

High School Diploma -

Ravenna High School

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William James