William James
Wylie,TX
Summary
Highly efficient worker well-established in fast-paced, challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Whataburger
Murphy, TX
11.2023 - 10.2025
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders and prepared meals while efficiently managing payment collection.
- Provided prompt assistance to customers at front counter and drive-thru,
enhancing overall service experience - Maintained cleanliness and sanitation of food preparation area, equipment,
and utensils to ensure health standards.
Shift Manager
Arby's
Wylie, TX
05.2022 - 08.2023
- Supervised daily operations, ensuring achievement of performance, quality, and service standards.
- Maintained clean, safe, organized store environment, contributing to positive customer experience.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Crew Member
Arbys
Wylie, TX
08.2021 - 05.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted customers at front counter and drive-thru, ensuring accurate order taking and prompt service.
- Collaborated with teammates and actively implemented feedback from management to enhance service quality.
Certification
- SolidWorks Certified, Dassault Systèmes
- CompTIA Security+, 09/20/25, 09/20/28
- Information Systems - Cybersecurity, Collin College
- Cybersecurity Infrastructure Technician, Collin College
Timeline
Crew Member
Whataburger
11.2023 - 10.2025
Shift Manager
Arby's
05.2022 - 08.2023
Crew Member
Arbys
08.2021 - 05.2022