Summary
Overview
Work History
Education
Skills
Timeline
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William-James Mina III

Las Vegas,NV

Summary

Dynamic and highly reliable bartender with extensive experience at Rio Hotel and Casino, recognized for exceptional customer service and strong multitasking abilities. Proven track record of enhancing guest satisfaction through attentive service and crafting high-quality cocktails, while maintaining a clean and organized bar environment. A dedicated team player committed to excellence.

Overview

7
7
years of professional experience

Work History

Casino Bartender

Rio Hotel and Casino
06.2016 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Pool Bar, Restaurant Bar, Comedy Show Bar, Male Revue Bar, Frozen Daiquiri Bar, Service Well, VIP Bar, Sportsbook Bar, Lounge Bar

Pool Bartender

Downtown Grand Hotel & Casino
03.2015 - 10.2015
  • Received positive guest feedback for attentive service and genuine hospitality.
  • Addressed guest concerns promptly, working proactively to resolve any issues before escalating them to management.
  • Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Upheld company standards for appearance, attire, and professionalism while representing the establishment at all times.

Restaurant Bartender

El Dorado Cantina
08.2014 - 03.2015
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Barback

Culinary Dropout
02.2013 - 08.2014
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Replaced empty kegs and soda syrups.

Education

Pour Card -

Local 165 Bartenders Union
Las Vegas, NV
01-2015

No Degree - Liberal Arts

Honolulu Community College
Honolulu, HI

High School Diploma -

Waipahu High School
Waipahu, HI
06-2005

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Casino Bartender

Rio Hotel and Casino
06.2016 - 03.2020

Pool Bartender

Downtown Grand Hotel & Casino
03.2015 - 10.2015

Restaurant Bartender

El Dorado Cantina
08.2014 - 03.2015

Barback

Culinary Dropout
02.2013 - 08.2014

Pour Card -

Local 165 Bartenders Union

No Degree - Liberal Arts

Honolulu Community College

High School Diploma -

Waipahu High School

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William-James Mina III