William Jaski
Apex,NC
Summary
Dynamic and dedicated professional with a proven track record at UNC Health Care System, excelling in customer service and emergency response. Adept at enhancing operational efficiency and maintaining safety compliance while leading team initiatives. Skilled in equipment maintenance and conflict resolution, ensuring a positive experience for all patrons.
Overview
3
3
years of professional experience
Work History
Front Desk Attendant
UNC Health Care System
Cary, NC
05.2024 - Current
- Provide exceptional customer service by greeting members, answering inquiries, and supporting program registration.
- Maintain a strong knowledge of all center activities, effectively resolving member concerns, and communicating issues to the appropriate staff.
- Ensure clear and professional communication with team members and managers through email, SharePoint, and logs.
- Lead equipment orientations, fitness clinics, and climbing instruction, while promoting safe and effective equipment use.
- Monitor multiple facility areas, including the fitness floor, pool, rock wall, and front desk; enforce policies, and assist with supply management.
- Perform regular maintenance and cleaning of equipment and facilities, and report safety or equipment issues promptly.
- Promote safety by enforcing rules, responding to emergencies, and administering CPR, AED, O2, or lifeguard services as needed.
- Attend and complete ongoing training in customer service, exercise safety, equipment, and emergency protocols.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Maintained a neat appearance at the front desk area at all times.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Back of House Cook
Zaxby's
Apex, NC
07.2023 - 11.2023
- Adapted quickly to a fast-paced environment while maintaining store cleanliness through regular mopping, dishwashing, counter sanitization, and trash removal.
- Prepared the store for daily operations, and supported smooth service through effective teamwork and clear communication with colleagues.
- Stored foods in designated containers and storage areas to prevent spoilage.
- Replenished food items from inventory and rotated ingredients.
- Inspected ingredients for freshness prior to use.
- Ensured that all safety standards were followed while preparing meals.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Cleaned and sanitized work areas and equipment following all safety regulations.
- Completed daily prep lists in order to have necessary ingredients ready for meal service.
Chef
Amberly Local Bar
Cary, NC
08.2022 - 10.2022
- Responsible for opening and closing kitchen operations, preparing sandwiches, and a variety of menu items in a fast-paced bar setting.
- Maintained high standards of cleanliness by regularly sweeping, mopping, washing dishes, and sanitizing all kitchen surfaces and windows to ensure a safe and hygienic environment.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
Ice Cream Attendant
Fresh Local Ice Cream
Cary, NC
05.2022 - 07.2022
- Prepared ice cream orders with consistent quality, presentation, and portion control.
- Assisted customers by describing menu options and providing personalized recommendations.
- Maintained the cleanliness and appearance of both service and dining areas through regular wiping, restocking, and trash collection.
- Supported team efficiency by restocking supplies and assisting coworkers to ensure smooth operations.
Education
High School Diploma -
Cardinal Gibbons High School
1401 Edwards Mill Rd, Raleigh, NC 2760705-2023
Undergrad - Heating, Air Conditioning, Ventilation And Refrige
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Emergency response
- Equipment maintenance
- Food safety
- Program registration
- Team collaboration
- Inventory management
- Conflict resolution
- Operational efficiency
- Safety compliance
- Clear communication
- Event planning
- Front desk operations
- Teamwork and collaboration
- Problem-solving
- Communication
- Problem-solving skills
- Organizational skills
- Process transactions
- POS systems
Timeline
Front Desk Attendant
UNC Health Care System
05.2024 - Current
Back of House Cook
Zaxby's
07.2023 - 11.2023
Chef
Amberly Local Bar
08.2022 - 10.2022
Ice Cream Attendant
Fresh Local Ice Cream
05.2022 - 07.2022
High School Diploma -
Cardinal Gibbons High School
Undergrad - Heating, Air Conditioning, Ventilation And Refrige
Wake Technical Community College
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