Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Jefferson

Bremen,GA

Summary

Customer-focused Front of House Team Member with four years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Chick-fil-A
Bremen, GA
03.2022 - Current
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Resolved any customer complaints or issues promptly with professionalism.

Front of House Employee

Chick-fil-A
Carrollton, GA
09.2020 - 11.2021
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Greeted customers and provided friendly customer service.

Cart Barn Attendant

Mirror Lake Golf Club
Villa Rica, GA
04.2020 - 08.2020
  • Greeted customers and provided assistance with their cart needs.
  • Inspected carts for any damage or wear and tear before renting them out.
  • Cleaned, maintained, and sanitized carts to prevent cross-contamination of germs.
  • Verified that all rented carts were returned after use.

Soccer Referee

Temple Recreation Department
Temple, GA
03.2019 - 08.2020
  • Ensured compliance with all applicable rules and regulations of the game.
  • Monitored player conduct to ensure fair play and safety.
  • Communicated with coaches, players, and other officials to maintain order on the field.
  • Called fouls, offsides, handballs, and other infractions as needed.
  • Managed timekeeping duties during games.

Education

High School Diploma -

Temple High School
Temple, GA
05-2021

Some College (No Degree) - Mass Communications

University of West Georgia
Carrollton, GA

Skills

  • Food allergy awareness
  • Professional Appearance
  • Reservation Management
  • Strong Work Ethic
  • Phone Etiquette
  • Money Handling
  • Greeting guests
  • Guest Relations
  • Complaint Handling
  • Order Taking
  • Stock management
  • Social Perceptiveness
  • Team Collaboration

Timeline

Front of House Employee

Chick-fil-A
03.2022 - Current

Front of House Employee

Chick-fil-A
09.2020 - 11.2021

Cart Barn Attendant

Mirror Lake Golf Club
04.2020 - 08.2020

Soccer Referee

Temple Recreation Department
03.2019 - 08.2020

High School Diploma -

Temple High School

Some College (No Degree) - Mass Communications

University of West Georgia
William Jefferson