Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Jenkins

West Tawakoni

Summary

Dynamic professional with a proven track record at Charter Plumbing, excelling in project coordination and customer relations. Leveraging strong decision-making and time management skills, I successfully reduced project timelines while enhancing collaboration among tradesmen. Committed to delivering results through effective communication and problem-solving in high-pressure environments.

Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.

Overview

7
7
years of professional experience

Work History

Dispatcher

Charter Plumbing
07.2021 - 03.2024
  • Reduced time while improving disassembly projects through impactful resolution.
  • Collaborated with finish carpentry staff on projects from conception through completion.
  • Collaborated with fellow tradesmen for successful completion of complex projects on time and within budget.
  • Coordinated with other tradesmen such as electricians, plumbers, and architects to ensure seamless project execution.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Project Manager

Builders Plus
05.2017 - 07.2021
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Education

Business Administration

Southern New Hampshire University
Manchester, NH

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Stress tolerance
  • Time management
  • Prioritizing calls
  • Problem-solving
  • Customer relations
  • Schedule management

Timeline

Dispatcher

Charter Plumbing
07.2021 - 03.2024

Project Manager

Builders Plus
05.2017 - 07.2021

Business Administration

Southern New Hampshire University