Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William Jennings

Marblehead,MA

Summary

Dynamic Sail Maker with a proven track record at Doyle Sails, excelling in project management and customer service. Adept at multitasking and fostering teamwork, I consistently delivered high-quality results while enhancing stakeholder satisfaction. My strong organizational skills and critical thinking abilities drive successful project outcomes in fast-paced environments.

Experienced with ski instruction, focusing on safety, skill development, and student engagement. Utilizes personalized teaching methods to cater to various learning styles and abilities. Track record of creating positive and effective learning atmosphere for all students.

Experienced with mountain safety, emergency medical response, and rescue operations. Utilizes strong problem-solving skills and quick decision-making to manage high-pressure situations effectively. Track record of successful avalanche control and collaborative teamwork, ensuring optimal outcomes in challenging conditions.

Ski patrolling professional prepared to bring extensive experience in mountain safety and emergency medical response to new team. Proven record of ensuring skier safety through diligent patrols and swift incident management. Renowned for strong collaborative skills and adaptability to dynamic mountain conditions, ensuring reliable support and effective problem-solving under pressure.

Overview

30
30
years of professional experience

Work History

Sail Maker

Doyle Sails
09.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Analyzed project performance data to identify areas of improvement.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.

Sail Maker

Hallett Sails
08.2019 - 06.2023
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Professional Ski Patroller

Waterville Valley Resort
11.2010 - 04.2017
  • Transported injured skiers down mountain to arrange transport to medical facilities using toboggans and snowmobiles.
  • Assisted injured skiers by providing prompt first aid care, stabilizing injuries, and coordinating evacuations.
  • Extracted skiers from compromising places and situations using emergency chair lift evacuations and high angle rescue procedures.
  • Improved team efficiency through regular training sessions on patrol techniques, equipment usage, and safety protocols.
  • Updated knowledge base by staying current on industry news and trends in avalanche safety, snow science, and emergency response techniques.
  • Coordinated closely with other resort departments, such as ski school and mountain operations, for seamless guest experiences.
  • Submitted accident information, photographs and medical follow-ups.
  • Prevented potential hazards with proactive signage placement and monitoring of restricted areas throughout the resort property.
  • Bolstered preparedness efforts with regular attendance at ongoing training seminars related to new techniques or guidelines within the industry.
  • Assisted injured guests by administering first aid, ranging from sprained ankle injuries to unconsciousness.
  • Facilitated teamwork among staff members through open communication channels and constructive feedback during debriefing sessions.
  • Upheld high standards of professionalism as an ambassador for the resort while interacting with guests both on-and offduty.
  • Promoted environmental stewardship by adhering to responsible waste disposal practices and minimizing disturbance to wildlife habitats around the ski area.
  • Streamlined rescue operations by maintaining organized inventory systems for essential patrol equipment like toboggans and first aid supplies.
  • Contributed to a positive resort atmosphere by offering friendly assistance and guidance to guests.
  • Maximized staff availability during peak times with effective scheduling practices based on weather forecasts and anticipated guest numbers.
  • Promoted accident reduction and skier safety by maintaining clear, visible warning signs and safety notices.
  • Reduced response time for emergencies with efficient dispatch communication and coordination.
  • Demonstrated commitment to professional growth by pursuing additional certifications or credentials related to ski patrolling and mountain safety.
  • Maintained safe skiing conditions through diligent snow management, including avalanche control measures.
  • Enhanced guest safety by conducting thorough mountain inspections and hazard evaluations.
  • Collaborated with ski patrol team members to ensure comprehensive coverage of the resort''s terrain during daily operations.
  • Supported seamless event coordination by assisting in setup, crowd control, and emergency response during special events at the resort.
  • Ensured proper functioning of all ski lifts by conducting daily inspections and maintenance checks as needed.
  • Assessed and maintained terrain to guarantee safe environment for guests by performing avalanche control and frequent sweeps.
  • Provided timely incident reports for accurate documentation and analysis of any accidents or injuries that occurred on the mountain.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Scanned main areas to monitor for any safety risks.
  • Educated skiers on mountain safety guidelines, promoting responsible behavior and reducing accidents.
  • Enhanced guest safety by performing rigorous slope inspections and identifying potential hazards.
  • Developed strong relationships with local emergency services providers, streamlining coordination efforts during critical incidents.
  • Provided technical rescue support for skiers who ventured into out-of-bounds terrain or experienced equipment malfunctions.
  • Implemented updated signage throughout resort property to enhance visitor understanding of trail ratings, boundaries, closures, or other pertinent information.
  • Coordinated lift evacuations during unexpected shutdowns, ensuring guest safety and efficient resolution of incidents.
  • Collaborated with mountain operations teams to address slope maintenance issues, providing optimal ski conditions for guests.
  • Managed equipment inventory, maintaining adequate supplies for patrol needs and emergency situations.
  • Conducted avalanche control tasks to minimize risk and maintain a safe skiing environment.
  • Performed weather monitoring tasks to anticipate potential impacts on slope conditions and guest safety requirements.
  • Participated in ongoing risk management efforts aimed at identifying areas of potential concern and developing strategies to mitigate hazards.
  • Assisted injured guests with first aid treatment, ensuring proper care and timely transport to medical facilities.
  • Supported training initiatives for new patrollers, sharing expertise in first aid procedures and mountain operations.
  • Improved response time for medical emergencies by refining communication protocols within the team.
  • Communicated effectively with colleagues and management to promote a cohesive team environment focused on guest safety and satisfaction.
  • Assisted with special events and races hosted by the resort, contributing to a smooth and well-organized experience for participants.
  • Maintained thorough incident reports for accurate record-keeping and analysis of trends or areas needing improvement.

Certified Ski Instructor

Waterville Valley Black & Blue Trail Smashers
11.2008 - 04.2010
  • Consistently received positive feedback from clients, leading to repeat bookings and referrals to friends and family members.
  • Ensured proper equipment usage by conducting thorough pre-lesson checks, reducing equipment-related injuries among students.
  • Mentored new instructors, helping them adapt to the resort environment and improve their teaching skills.
  • Addressed and resolved client concerns in a timely manner, maintaining strong relationships with clientele and fostering a positive reputation for the ski resort.
  • Regularly participated in professional development opportunities, staying up-to-date on industry trends and certifications.
  • Improved student skiing skills by providing personalized instruction and feedback on their techniques.
  • Actively communicated with parents or guardians regarding student progress throughout their program enrollment period.
  • Collaborated with fellow instructors to refine teaching methods, improving the overall quality of instruction.
  • Adapted instruction styles based on individual learning preferences, resulting in higher student satisfaction rates.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Detailed safety rules and procedures regarding activities to customers and guests.

Alpine Ski Coach

Crested Butte Ski Resort
11.1995 - 04.1998
  • Maximized practice time efficiency through careful planning of drills and exercises tailored to each athlete''s skill level.
  • Recruited, organized and managed program coaching staff.
  • Recruited top talent from regional competitions by showcasing the benefits of joining our competitive ski program during informational presentations at various high schools and ski clubs.
  • Conducted video analysis sessions with participants on regular basis.
  • Evaluated skier progress with regular assessments, adjusting training plans accordingly for optimal improvement.
  • Enhanced athlete performance by developing individualized training programs tailored to their specific needs and goals.
  • Coordinated team travel to alpine racing events and other local, regional and national alpine competitions.
  • Led off-season conditioning sessions, helping athletes maintain peak physical fitness throughout the year.
  • Fostered a supportive environment that encouraged athletes to push past personal limits while maintaining mutual respect among teammates.
  • Developed skiers'' mental toughness by incorporating stress management techniques into training regimens, resulting in increased confidence during competitions.
  • Mentored younger coaches in effective teaching methods and ski technique analysis, promoting professional development within the organization.
  • Increased team success through implementing strategic race plans and fostering a strong team dynamic.

Education

No Degree - Outdoor Education

Western State College, CO

High School Diploma -

Holderness, NH
Holderness, NH
05-1991

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Accomplishments

  • Supervised team of 4 staff members.
  • Resolved product issue through consumer testing.
  • Design - Responsible for creative design for prominent sail company.

Timeline

Sail Maker

Doyle Sails
09.2022 - Current

Sail Maker

Hallett Sails
08.2019 - 06.2023

Professional Ski Patroller

Waterville Valley Resort
11.2010 - 04.2017

Certified Ski Instructor

Waterville Valley Black & Blue Trail Smashers
11.2008 - 04.2010

Alpine Ski Coach

Crested Butte Ski Resort
11.1995 - 04.1998

No Degree - Outdoor Education

Western State College, CO

High School Diploma -

Holderness, NH

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William Jennings