Coordinated with management to advance project milestones through debriefing of developments, evaluating strategic options and subsequently implementing strategic plan via a diverse array of clerical, administrative, and accounting functions.
Managed day to day company financial data by recording and implementing revisions of project expenditures, capital reallocations, daily banking operations and recurring expenses; mitigating discrepancies and reflecting most current data.
Developed a numerical filing structure to categorize a broad range of documents and records, streamlining accessibility for file identification and retrieval.
Supported HR with financial and administrative processes involving payroll, vendor payments, and employee reimbursements.
Facilitated interdepartmental cooperation and transmitted information between the company and third-party entities.
Server
Katsuya
09.2021 - 05.2025
Providing exceptional service at an upscale, high-volume contemporary restaurant featuring innovative seasonal courses and an extensive selection of gourmet cuisines.
Conducting regular menu tastings to maintain an up-to-date understanding of flavors and presentation for effective customer communication.
Managing timing and delivery of each dish in a well-organized sequence tailored to guest dining pace for seamless dining experience.
Suggesting and upselling dishes that complement their preferences by offering personalized recommendations based on their tastes.
Developing rapport with regular patrons and stimulating repeat dining with new guests by establishing a warm ambiance paired with meaningful conversations.
E-Commerce Associate
H&D Accessories
06.2022 - 08.2022
Managed entire order fulfillment process, beginning with entry of invoices and shipping details to confirming accessories with correct packaging and labels prior to conducting final inspection for dispatch.
Acted as primary contact for all inquiries and order issues involving accessory specifications, shipping options, fees, returns, exchanges, store credits, defective products, and billing issues.
Coordinated with local suppliers to establish constant replenishment of stock, maintain sufficient inventory levels across various accessory lines, and recording new shipments via inventory software, AMP.
Omaska Server
Yasu
10.2021 - 02.2022
Exquisite 19-piece omakase sushi and sashimi course with complementary premium sake pairings.
Articulated insight about the cultural significance of each course in conjunction with the associated prefecture derived within Japan.
Exhibited keen situational awareness, facilitating exceptional anticipatory service gestures to provide a seamless indulging immersive dining experience.
Experienced in wine and sake etiquette, attentively topping off refreshments, clearing plates, elevating a unique omaska dining experience.
Server
Tenno Sushi
09.2019 - 01.2021
Concisely articulated sequence of ingredients arranged in crafting each specialty roll and assortment of various cuts of sushi and sashimi combination specialty platters.
Robust communication among FOH staff to facilitate service and mitigate confusion and issues, resulting in smooth consistent fluid service.
Knowledge of the framework of FOH responsibilities, regularly shifting and performing multiple roles, spanning from the process of seating to billing out.
Adeptly utilizing multiple service-based U.I. platforms, experienced facilitating intermediary communication between the customer and the support care agent.
Server/Food Runner
Bulgogi Hut
06.2017 - 09.2019
Skillfully managing rotating large workloads between multiple tables while maintaining a high level of organization and consistent tempo to optimize turnover rates.
Increased sales by combining promotional offers with personalized upselling techniques to facilitate suggestions of additional items.
Supporting other servers by running cuts of meats, side dishes, refreshments/alcohol, replacing burnt grills and fulfilling any additional customer requests.
Table-side demonstration of grilling technique and utilization of heat temperature per type of cut.