Intermediator to facilitate cooperation within the organization and between external third parties along with complying with their inquiries, including relaying information and various types of the documents to and from the associated party or personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements via QB, Excel, G-Drive, DB, Adobe, DocuSign
Maintained clean and organized files/ledgers by keeping accounts payable records up-to-date.
Built rapport and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Frequently commuting between the office and the designated area for various tasks such as picking up supplies, documents, delivering files, inquiring information, bank runs and personal errands for the CEO, etc..
Fine Dining Server
Katsuya
09.2021 - Current
Strong comprehension and knowledge of a wide range of sashimi's, nigiri's, appetizers, deserts, proteins, vegetables, proteins & poultries including Robata items and the location they're derived and imported from.
Running/Expediting over 75+ tables throughout the restaurant with perseverance and maintaining composure for long periods of time.
Cultivated warm relationships with regular customers and build rapport with new guests
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Fine Dining Omakase Server
Yasu
10.2021 - 02.2022
Exquisite Omakase 19 course sushi/sashimi fine dining with sake pairing available between & throughout the courses
Managing online and phone reservations, taking accommodations regarding certain special requests, allergies, substitutions and special events
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Suggested wine pairings to go with specific menu items.
Knowledge of unique and uncommon raw fish, verbally describing each course in-detail presented and location of where they are sourced from throughout Japan.
Ran food from chefs to guest tables with dishes that required intricate special serving techniques
Server/Cashier
Tenno Sushi
01.2019 - 09.2021
Greeting guests with an enthusiastic personality & welcoming friendly attitude
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Experienced multitasking with tables orders, running food, togos, packing, phone orders, waitlists, payment transactions, directing conversations between guests by helping them with any questions or requests they may have while maintaining a positive composure and tone
Knowledge & experienced using Grubhub,Ubereats,Postmates,Door Dash,ChowNow Eat24 system & a variety of different UI interfaces.
Lead Server/Cashier
Kyochon Chicken
02.2014 - 06.2018
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Kept register accurate through correct billing, payment processing, and cash management practices.
Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Fairfax Senior High School
Los Angeles, CA
07.2016
Skills
Staff Training
Safe Food Handling
Event Service
Wine Knowledge
Utilizing Various Software's composing G-Drive, QB, ADOBE, Excel, Word, DB,
Strong comprehension of different food delivery systems and how to optimize their UI platforms proficiently such as Ubereats, DD, GB, PM, SH