Summary
Overview
Work History
Education
Skills
Lab Experience
References
Timeline
Generic

WILLIAM J. MORAN

1134 AMBER LAKE CT, CAPE CORAL,FL

Summary

Seeking a career in which I can utilize my knowledge of biology and chemistry to make contributions to innovative scientific discoveries and advancing laboratory efficiency.

Overview

5
5
years of professional experience

Work History

Checkout Advocate / Food & Beverage Expert

Target at Cape Coral North
Cape Coral, FL
05.2023 - Current
  • Responsible for theft prevention in cashier area
  • Ensuring a positive experience for our guests
  • Responsible for complete adherence to food safety procedures
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.

Guest Service Representative

Tru by Hilton
Tallahassee, FL
06.2024 - 04.2025
  • Responsible for the security of the lobby, including working with local law enforcement for removal of security risks
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained accurate and up-to-date records of guest information.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Customer Service Representative

State Farm Insurance Joan Schlereth
North Fort Myers, FL
09.2020 - 06.2021
  • Responsible for answering the telephone
  • Greeting clients with a smile
  • Sending & receiving facsimile documents
  • Scanning forms
  • Processing insurance payments both in person and over the phone

Education

Bachelor of Science - Biochemistry

Florida State University
Tallahassee, FL
05-2025

High School Diploma - AICE Diploma

North Fort Myers High School
North Fort Myers, FL
06.2021

Skills

  • Experience with Raman, Mass, IR, and UV-Vis Spectroscopy; Gas and Liquid Chromatography; Polymerase Chain Reaction; and Flame Atomic Absorption
  • Analytical Skills - qualitative and quantitative data analysis using various methods such as t-test, calibration curves, and calculation of the limit of quantitation, limit of detection, and standard deviation
  • Ability to effectively communicate scientific knowledge and findings and thrive in collaborative settings
  • Conversational Spanish
  • Performing Under Pressure - ability to stay composed when difficult situations arise
  • Organizational Skills - Excel at following laboratory protocols
  • Adept Learner - able to learn quickly and apply that knowledge to the task at hand

Lab Experience

Florida State University Center for Translational Behavioral Science - Oct 2022 - April 2023

  • Completed data entry and other tasks around the lab for study on the effect of a ketogenic diet on people diagnosed with Alzheimer's Disease under the guidance of Dr. Julia Sheffler
  • Responsible for a partnered research paper concerning loneliness, marital status, and level of cognition; completed in association with the Undergraduate Research Opportunity Program (UROP)

Florida State University - Biochemistry Coursework

  • Completion of chemistry, analytical chemistry, biochemistry, and biology labs
  • Engaged in reagent preparation, operation of numerous lab instruments (centrifuges, rotary evaporators, etc.), accurate measurement of substances, and proper disposal of waste (halogenated, dehalogenated, etc.)
  • Followed proper experiment procedure with PPE and safety practices, such as working underneath fume hoods

References

References available upon request.

Timeline

Guest Service Representative

Tru by Hilton
06.2024 - 04.2025

Checkout Advocate / Food & Beverage Expert

Target at Cape Coral North
05.2023 - Current

Customer Service Representative

State Farm Insurance Joan Schlereth
09.2020 - 06.2021

Bachelor of Science - Biochemistry

Florida State University

High School Diploma - AICE Diploma

North Fort Myers High School

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WILLIAM J. MORAN