William Johnson
San Antonio
Summary
Aspiring to leverage extensive experience in the military and civilian sectors to excel in middle-management roles within the Retail & Hospitality industry. Dedicated to improving operational efficiencies, enhancing customer satisfaction, and fostering team development.
Diligent and detail-oriented professional with a Secret security clearance and a robust background in both military and civilian environments. Proven leadership abilities fostered through service as an E-5 - Aviation Support Equipment Technician in the Navy. Adept in operational management, logistics coordination, and team leadership with a focus on achieving high standards of service and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aviation Technician - E5
US Navy
San Diego
12.2020 - 12.2025
- Supervised team operations in maintenance and troubleshooting of aviation support equipment, achieving operational readiness.
- Performed maintenance on aviation support equipment to ensure operational readiness.
- Collaborated with team members to troubleshoot and resolve technical issues, enhancing operational efficiency.
- Coordinated logistics for equipment repair and maintenance, optimizing resource allocation to minimize downtime.
- Analyzed technical data and reports to determine equipment performance trends and maintenance needs.
Culinary Associate
Heath Country Club
02.2020 - 11.2020
- Prepared and presented meals, ensuring adherence to quality and safety standards.
- Managed kitchen inventory and supplies, optimizing stock levels and reducing waste.
- Collaborated with team members to enhance kitchen efficiency and streamline workflow.
- Maintained cleanliness and organization of kitchen areas, contributing to a safe and hygienic environment.
- Provided exceptional service to club members, addressing inquiries and special requests promptly.
Delivery Logistics Coordinator
Pizza Hut
04.2019 - 12.2019
- Coordinated efficient delivery routes to ensure timely delivery of orders, improving customer satisfaction.
- Monitored customer feedback and resolved complaints, improving service quality.
- Trained new drivers on delivery protocols and customer service expectations, ensuring compliance and customer satisfaction.
- Conducted daily vehicle maintenance checks and prepared delivery vehicles, ensuring readiness for timely deliveries.
- Managed cash transactions and reconciled daily sales, ensuring accurate financial reporting.
Education
High School -
Rockwall High School
Rockwall, TX05.2020
Skills
- Technical troubleshooting
- Technical Manuals
- Problem Solving
- Time management
- Customer service
- Team Collaboration
- Leadership
- Communication
Certification
CPR & AED
Timeline
Aviation Technician - E5
US Navy
12.2020 - 12.2025
Culinary Associate
Heath Country Club
02.2020 - 11.2020
Delivery Logistics Coordinator
Pizza Hut
04.2019 - 12.2019
High School -
Rockwall High School