William Johnson-Mayfield

The Bronx,NY

Summary

Compassionate Service Aide known for high productivity and efficient completion of tasks. Skilled in patient care, time management, and effective communication. Excel in empathy, active listening, and conflict resolution to provide exceptional service and support.

Overview

years of professional experience

Work History

Service Aide

North Central Bronx Hospital

The Bronx, New York

07.2007 - Current

Supported nursing staff in delivering patient care and facilitating daily activities.
Transported patients to various departments within the hospital.
Delivered supplies and equipment to support clinical staff needs.
Collaborated with team members to ensure smooth operational workflows.
Trained new employees on how to provide excellent customer service as well as use equipment properly.
Identified opportunities for process improvement within the department.
Followed safety protocols while handling hazardous materials and waste.

Package Handler

FedEx

Elmsford, New York

01.2022 - 06.2023

Operated material handling equipment to move shipments safely.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Sorted packages for efficient loading and delivery.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Assisted in loading delivery trucks with prepared packages.
Inspected packages for damage and accuracy before processing.
Inspected packages for damages or defects and recorded any issues found.
Reported any lost or damaged items to supervisors immediately upon discovery.
Collaborated with team members to maintain workflow efficiency.
Maintained cleanliness and organization in work areas daily.
Followed safety protocols to ensure a secure work environment.
Monitored inventory levels of packaging materials and supplies.

Education

Dewitt Clinton High School

The Bronx, NY

Some College (No Degree) - Liberal Arts

Bronx Community College

Bronx, NY

Skills

Patient care assistance
Workflow efficiency
Team collaboration
Training and mentoring
Process improvement
Hazardous material handling
Inventory management

Attention to detail
Time management
Problem resolution
Effective communication
Strong work ethic
Problem-solving abilities

Timeline