Communicates with customers to provide updates, gather information and resolve issues.
Communicates with supervisor to report progress, discuss issues and seek guidance.
Collaborates with other field technicians to resolve complex technical issues.
Delivers high-quality work by diligently following standard operating procedures.
Identifies potential problems and prevented equipment failure through performing regular equipment inspections.
Adders to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
Transportation Management Supervisor
U.S ARMY
05.2019 - 03.2023
Provide supervision and technical guidance for subordinates
Researches, interprets, prepares and coordinates actions pertaining to travel entitlements
Functions as customs officer for shipment releases in overseas theaters
Operate as quality control NCO for commercial movement contracts
Monitors all freight, cargo and materiel shipments to ensure accountability; identifies and reports problem areas within traffic management system to prevent additional costs, losses and damage
Conduct briefings for unit moves
Requests, coordinates and monitors movement schedules and programs; ensures transport capability is appropriate, cost effective and meets mission requirements
Checks and inspects equipment blocking and bracing
Prepares and consolidates transportation movement reports
Operates automated data processing equipment to document movement information, conducts research, monitors movements, inspects commercial contracts and responds to shipment inquiries, discrepancies and routine movements transactions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Hazmat Compliance Specialist
Hazmat Express Corp
08.2020 - 01.2023
Responsible for ensuring each material is prepared with proper documentation, packaging, and hazard class labels
Manages company assets, controls personal inventory, and uploads all field activity reports
Identified, investigated and documented compliance violations and recommended corrective measures.
Maintained up-to-date knowledge of current and emerging compliance regulations.
Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
Created and maintained compliant work environment.