William Jollie
Midland Park,NJ
Summary
Hardworking and passionate job seeker with strong leadership skills. I've worked in the Wealth Management Industry for over 25 years. Over this time, I have had the opportunity to learn all facets of the Wealth Management Business from the ground up. I have been responsible for revenue generation, client service, Investment Technology, Investment strategy, investment implementation and operations.
Overview
23
23
years of professional experience
Work History
Head of Investment Operations
Wilmington Trust
04.2022 - Current
- Lead on a projecy to Shut down People's Untited Advisors 3rd party custody business
- Coordinated with cross-functional teams to ensure timely completion of projects and initiatives.
- Vendor Relationship Managment
- Create and Optimize Procedures
- Lead a project to redesign and replace the firms Invesment Management Platform (Portfolio Management, Trading and reporting)
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
Head of Administration
People's United Advisors
08.2019 - Current
- Supervised teams responsible for Client Service, Technology, broker dealer operations, RIA Operations, trading and Centralized Portfolio Management
- Lead the team that successfully implemented a New Investment Platform (Portfolio Management, billing, trading and reporting)
- Supervised daily operations of the administration department, providing guidance and support to team members.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Ensured compliance with industry regulations through diligent monitoring, reporting, and remediation efforts when necessary.
- Negotiated and executed contracts on behalf of department.
- Identified opportunities to streamline processes and improve operations and efficiency.
- Coordinated with cross-functional teams to ensure timely completion of projects and initiatives.
Chief Operations Officer
Gerstein Fisher
08.2015 - 08.2019
- Monitored key business risks and established risk management procedures.
- Lead the client Advisory teams, creating service standards and success metrics driving growth of over 15% per year.
- Championed a high performing culture of continuous improvement, learning and excellence for optimal operational results.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Formulated and executed strategic initiatives to improve product offerings.
- Created and Optimized firm procedures and installed an automated document management and workflow system.
- Collaborated with vendors and contract employees to build and implement a new CRM system.
- Installed and ran a new billing management system for the firm.
- Worked with outside Technology vendors to manage the day to day support of all technology for over 40 employees. Also worked with vendors to implement the firm technology infrastructure including disaster recovery and cyber security.
Head of Investment Operations
Gerstein Fisher
02.2006 - 08.2015
- Built the firms Portfolio Management and Trading Platform using a combination of vendor technology and in house built systems and processes.
- Created and managed the firm Investment strategy team. This was a team of portfolio management, trading and research professionals.
- Worked closely with the firm CEO and CIO to develop and implement the firms centralized investment philosophy consistently across all client portfolios
- created and was responsible for the day to day running of 3 publicly traded mutual funds.
- Worked with up to 30 families and their investment advisor
Managed Accounts Senior
Sei Investments Co
10.2000 - 01.2006
- Worked with the firms Financial Advisor clients to deliver SMA Manager investment Strategies
- Managed a team of up to 5 service representatives
- Worked with technology to create and maintain direct file feeds between the core custodial platform and client portfolio accounting systems.
Education
MBA - Finance
Villanova University
Villanova, PA06.2005
Bachelor of Science - Finance
University of Scranton
Scranton, PA06.1998
Skills
- Computer Skills
- Microsoft Office
- Organization and Time Management
- Supervision and leadership
- Decision-Making
- Critical Thinking
- Flexible and Adaptable
- Customer Service
Timeline
Head of Investment Operations
Wilmington Trust
04.2022 - Current
Head of Administration
People's United Advisors
08.2019 - Current
Chief Operations Officer
Gerstein Fisher
08.2015 - 08.2019
Head of Investment Operations
Gerstein Fisher
02.2006 - 08.2015
Managed Accounts Senior
Sei Investments Co
10.2000 - 01.2006
MBA - Finance
Villanova University
Bachelor of Science - Finance
University of Scranton
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