Summary
Overview
Work History
Education
Skills
Methodologies
Timeline
Generic

William Jones

Ocala,Florida

Summary

Experienced engineering leader adept in leading teams within a software company specializing in leveraging AI to enhance customer engagement and drive revenue growth. Proven track record in developing scalable technological solutions, fostering innovation, and achieving strategic business objectives through effective leadership and technical expertise.

Overview

24
24
years of professional experience

Work History

VP of Engineering

Traject
03.2021 - Current
  • Led technology vision and strategy for a dynamic software company, specializing in review management for digital agencies
  • Manage a multimillion-dollar annual technology budget, ensuring cost-effective allocation of resources while achieving strategic goals
  • Lead a team comprising 15 engineers, 2 development managers, 2 QA departments, and an infrastructure team, responsible for overseeing the design, development, and deployment of Grade.us and Gatherup.com applications
  • Implemented agile methodologies, resulting in a 30% increase in development efficiency and on-time project delivery
  • Led the integration of AI technologies, improving product capabilities and enhancing customer satisfaction
  • Collaborated closely with the CEO and executive team to align technology initiatives with business goals, contributing to a 20% revenue growth year-over-year
  • Built and scaled a high-performance engineering team, fostering a culture of innovation and continuous improvement
  • Developed and executed a scalable infrastructure strategy, optimizing cloud services and reducing operational costs by 25%
  • Current company security officer, responsible for creating and implementing safeguards for company assets, systems, and data through proactive measures and adherence to industry standards and regulations, including achieving SOC2 compliance for HIPAA.

Director on Engineering

Traject
03.2019 - 03.2021
  • Managed and led 15 team members across six teams spanning two products, overseeing roadmaps, OKRs/KPIs, ensuring adherence to technical best practices and design patterns, and providing guidance for engineers' career development
  • Established cybersecurity protocols and compliance frameworks, ensuring data protection and regulatory adherence
  • Led multiple successful AI projects using a vendor-agnostic approach, driving customer adoption and contributing to significant revenue growth for the company while avoiding vendor lock-in
  • Managed a multi-million dollar departmental budget allocating funds for research and development, infrastructure upgrades, and talent acquisition
  • Collaborated with cross-functional teams to define product roadmaps aligned with business objectives, resulting in a 40% increase in customer satisfaction
  • Achieved company growth without increasing the front-end engineering budget by implementing reusable React components and a standardized design system, resulting in improved team efficiency
  • Negotiating contracts to align technology capabilities and strategic goals with contractual terms, fostering lasting business partnerships
  • Successfully led a Heroku to AWS migration, achieving a 75% reduction in company infrastructure costs.

Software Engineering Manager/Lead Engineer

Info Tech
07.2012 - 03.2019
  • Engineered and architected the web cryptography feature for BidExpress.com, removing the application's reliance on Internet Explorer's ActiveX for encryption and decryption of electronic bids, resulting in over 40% growth in 2018
  • Managed a team of six engineers to successfully implement the BidExpress electronic signature feature, allowing customers to verify their identities directly in the browser and substantially increasing application adoption
  • Upgraded two monolithic web applications from Rails 3.2 to Rails 5.4, enhancing functionality and aligning with current development standards
  • Designed and developed a serverless web application (microservice) using AWS (S3, CloudFormation, Lambdas, Python) and React.js, seamlessly integrated into an existing Rails application to enhance data-driven decision-making capabilities
  • Led the SOC2 certification efforts across three distinct products, directing penetration testing and prioritizing and overseeing necessary corrections
  • Implemented Scrum methodologies across multiple teams and facilitated organization-wide adoption.

Sr. Software Engineer/Lead Engineer/Software Engineering Manager

CBL Path
08.2005 - 07.2012
  • Collaborated with a team of eight engineers to scale the company's first customer-facing web application, LabIS (Rails), facilitating faster pathology report access
  • Introduced a CI workflow for automated deployments and tasks, reducing engineering mistakes and streamlining operations
  • Enhanced application performance by optimizing database architecture and queries, upgrading a legacy Rails 2.x application to 4.2, and introducing modern technologies
  • Completed SOC2 and other medical/security certifications and validation processes to meet industry requirements
  • Implemented Test-Driven Development, reducing regressions and customer-facing bugs by 75%.

Software Engineer

Well Aqua
08.2000 - 08.2005

Education

Bachelor of Science - Computer Information Systems -

Saint Leo University
Saint Leo, FL
06.2008

Skills

  • Technology Strategy Development
  • Team Leadership and Mentorship
  • Agile Methodologies
  • Software Development Lifecycle (SDLC)
  • Cloud Computing (AWS, Azure, GCP)
  • Generative AI
  • Cybersecurity and Data Protection
  • Strategic Planning and Execution
  • Budget Management and Cost Optimization
  • Stakeholder Management and Communication

Methodologies

  • Key Performance Indicators
  • Data-backed decision-making
  • Cross-Functional Team Leadership
  • Objective Key Results
  • Risk Management
  • Industry Best Practices
  • SCRUM/Agile methodologies
  • Test-Driven Development
  • Great documentation

Timeline

VP of Engineering

Traject
03.2021 - Current

Director on Engineering

Traject
03.2019 - 03.2021

Software Engineering Manager/Lead Engineer

Info Tech
07.2012 - 03.2019

Sr. Software Engineer/Lead Engineer/Software Engineering Manager

CBL Path
08.2005 - 07.2012

Software Engineer

Well Aqua
08.2000 - 08.2005

Bachelor of Science - Computer Information Systems -

Saint Leo University

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